What are the responsibilities and job description for the Account Manager position at Decagon?
About Decagon :
Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we've been on a tear, winning over customers like Duolingo, Notion, Rippling, Eventbrite, Webflow, BILT and many more. Our AI agents provide a human-like customer support experience that enables enterprises to better serve their customers and efficiently manage their customer experience organizations.
We've raised $100M in total funding from Bain Capital Ventures, Accel, a16z, BOND Capital, A
- Elad Gil , and notable angels, including the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.
About the Role :
As an Account Manager, you will play a pivotal role in shaping customer relationships, driving revenue, and integrating customer insights. This role combines aspects of account management and project management, making it ideal for those excited about solving new problems in the AI space. If you're a sales-driven Account Manager looking for an extremely fast-paced environment, this is the right role for you.
You'll own every facet of the customer lifecycle post-sale while collaborating with cross-functional teams to deliver exceptional results. This role requires both relationship management and tactical execution, perfect for someone who thrives in a fast-paced, dynamic environment. This role is in-person 5 days / week in our San Francisco office.
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