About Decagon:

Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we've been on a tear, winning over customers like Duolingo, Notion, Rippling, Eventbrite, Webflow, BILT and many more. Our AI agents provide a human-like customer support experience that enables enterprises to better serve their customers and efficiently manage their customer experience organizations.

We've raised $100M in total funding from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels, including the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.

About the Role:

Decagon is looking to hire our first People Operations team member to build and scale our people processes, ensuring a best-in-class employee experience. In this role, you will partner closely with Leadership and key stakeholders to develop and execute HR strategies that support a high-performance culture. You will own the end-to-end people operations function, from onboarding and benefits administration to performance management and compliance.

You may be a good fit if you:

• Have 4 years of experience in People Operations or HR in a high-growth startup or fast-paced environment.

• Have experience building and optimizing onboarding, benefits, and performance management programs.

• Understand how to partner with leadership to develop people strategies that align with business goals.

• Are passionate about fostering a culture of engagement and high performance.

Even better if you:

• Have deep knowledge of HR compliance, labor laws, and best practices.

• Are highly data-driven, leveraging people analytics to drive strategic decision-making.

• Have experience implementing and managing HR systems and tools.

• Are proactive and solutions-oriented, able to thrive in ambiguity and build from scratch.

Compensation Range: $150K - $200K