What are the responsibilities and job description for the Revenue Operations Manager position at Decagon?
About Decagon :
Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we've been on a tear, winning over customers like Duolingo, Notion, Rippling, Eventbrite, Webflow, BILT and many more. Our AI agents provide a human-like customer support experience that enables enterprises to better serve their customers and efficiently manage their customer experience organizations.
Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.
We've raised $100M in total funding from Bain Capital Ventures, Accel, a16z, BOND Capital, A
- Elad Gil , and notable angels, including the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.
About the Role :
The Head of Revenue Operations is the strategic architect of Decagon’s revenue engine, serving as the critical nexus between data, strategy, and execution. You will transform raw operational information into a predictive, intelligent system that drives sustainable revenue growth. By bridging sales, marketing, and customer success, you'll create a holistic view of our revenue generation process, identifying opportunities for optimization, efficiency, and strategic acceleration.
What you’ll do :
Lead the strategic planning for AI solution go-to-market approach
Design and implement comprehensive revenue performance frameworks
Implement and optimize AI-enhanced CRM and revenue technology stack
Integrate marketing, sales, and customer success platforms
Develop custom reporting workflows with machine learning insights
Ensure data integrity for complex AI sales cycles
Support deal desk and pricing strategy
You you’ll bring :
8 years RevOps experience in technical or AI-driven sales
Proven ability to operationalize complex sales processes
Strong analytical mindset with technical communication skills
Passion for AI technology and enterprise solution selling
Advanced Salesforce administration
Expert in SQL
Experience with enterprise AI solution go-to-market strategies
Ability to work out of our San Francisco office 5 days a week
Benefits :
Competitive base salary plus commission structure
Medical, dental, and vision benefits
Take what you need vacation policy
Daily lunches, dinners and snacks in the office to keep you at your best
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