Parking Attendant

Description

Title
Traffic Director/Parking Attendant

Hourly Wage
$15.00 as Parking Attendant

$15.50 as Traffic Director

Summary/Objective
A DECC Traffic Director & Parking Attendant will guide event parkers to open parking spaces as well as monitor the DECC parking lot and ramp for capacity. They will assist with the setup of the DECC parking lot before and after events. This can include setting up flag lines and signage. This position will also work in the parking booth, accept payments, and make sales transactions.   

Requirements & Competencies

• High level of customer service
• Ability to adapt to change, delays, or unexpected events
• Ability to resolve problems and manage difficult situations as needed
• Ability to move quickly and safely throughout the parking lot and ramp
• No minimum education or experience requirements

Preferred Education and Experience

• 1 year of traffic directing
• 1 year of customer service experience

Essential Functions (Reasonable accommodations may be made for individuals with disabilities.)

• Provide clear vocal and physical instructions to drivers
• Exhibit excellent customer service
• Enforce lot and ramp rules, such as maintaining fire lanes
• Set up parking lot with cones, flag lines, and signage
• Handle cash and payment cards while working within the parking booth
• Monitor the parking lot and ramp during busy events and provide updates on capacity

Schedule

This position is part-time with an event-driven schedule. They will have daytime and/or evening shifts scheduled on various days of the week and may include some holidays.  Approximately 10-28 hours per week are available. Due to the nature of some events, a definite end time cannot always be scheduled, but an estimate will be provided.

Work Environment
The work environment will fluctuate based on the weather, such as hot and cold temperatures and precipitation.

Physical Demands
This position will require someone that is able to stand on their feet for many hours at a time, moving quickly to different places based on needs.  A Traffic Director/Parking Attendant will need to use their hands frequently, and be able to see, hear, and speak often.

Additional Eligibility Requirements

• Must be 18 years of age or older
• Successful completion of reference checks
• Successful completion of a background check
• Successful completion of a drug test, if applicable
   

Work Authorization/Security Clearance Requirements
The DECC uses USCIS Form I-9 to verify the identity and employment authorization of individuals hired for employment. On the form, an employee must attest to his or her employment authorization. The employee is required to present the DECC with acceptable documents evidencing identity and employment authorization at the time of hire. The DECC will examine the employment eligibility and identity document(s).  
The list of acceptable documents can be provided by Human Resources.

At-Will Employment
This position is at will. This means if you are offered the position and accept, your employment with the DECC is for an indefinite period of time and it is subject to termination by you or the DECC, with or without cause, with or without notice, and at any time. Nothing in this job description or any other policy of the DECC shall be interpreted to be in conflict with or to eliminate or modify in any way, the at will employment status of this position.

The at will employment status of an employee of the DECC may be modified only in a written employment agreement with that employee which is signed by the Executive Director or the Chair of the DECC Board of Directors.

By your signature below, you acknowledge your understanding that your employment with the DECC is at will, and that nothing in this description is intended to constitute a contract of employment, express or implied.

EEO Statement
The DECC is an Equal Opportunity Employer. In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualification and ability. The DECC does not discriminate in employment practices on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation or any other characteristic protected by law. The DECC will follow any state or local law that provides greater protection. This policy is neither exhaustive nor exclusive. The DECC is committed to taking all other actions necessary to ensure equal employment opportunity for persons with disabilities in accordance with the ADA and all other applicable laws.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.

Uniform
The DECC will provide DECC shirts as well as a reflective coat during the winter months. A Traffic Director/Parking Attendant will be expected to dress for the weather.

Travel Required
No

Supervisory Responsibilities
N/A

FLSA Classification
Non-Exempt

Type of Position
Part-Time, Event-Driven

Type of Employment
At-Will

Department
Parking Department

Reports to
Parking Manager

Director of Building Services

BENEFITS

• Paid Time Off
• PERA (Public Employee Retirement Association) – if applicable
• MN State Deferred Compensation Plan
• On-site Employee Gym
• Employee Assistance Program
• Referral program
• Employee discount

What is the DECC?

The Duluth Entertainment Convention Center (DECC)  is a collection of ten venues hosting conventions, meetings, sports, arts, and entertainment right on the waters of Lake Superior in vibrant Canal Park. The DECC offers spectacular views of the Duluth Aerial Lift Bridge and excellent walkability.

Steps away from charming Canal Park and Downtown Duluth, guests enjoy shops, restaurants, and easy access to hotels. The Duluth Lakewalk and Bayfront Festival Park are just outside our doors.

Home to Duluth Superior Symphony Orchestra, the Minnesota Ballet, UMD Men’s and Women’s Bulldog Hockey, the Olympic gold-winning Duluth Curling Club, and the William A. Irvin floating museum / Duluth Haunted Ship, the DECC is the heart of regional entertainment.

Our commitment to sustainability means that all the events we host bring economic and environmental benefits to our city.

Mission:

We host events, create experiences, and drive our regional economy.

Values:

• Hospitality
• Entertainment
• Community
• Visionary
• Stewardship

Qualifications

Salary : $15 - $16