What are the responsibilities and job description for the Senior Product Designer position at Dechen Consulting Group?
Job Details
About Dechen Consulting Group (DCG)
Dechen Consulting Group (DCG) is a rapidly expanding, innovative IT Professional Services and Management Consulting company with a track record of more than twenty-five years in delivering skilled professionals to our clients across diverse sectors.
Position Overview
We are currently seeking a professional for a W2 contract opportunity in Dearborn, MI. This role has the potential to extend over multiple years, with the chance to transition to a direct hire position with our client. We provide healthcare, vacation, relocation assistance, and visa sponsorship/transfer. This is a W2 position, not C2C. THIRD PARTIES NEED NOT APPLY. This role offers excellent prospects for career progression!
Position Description
Our client is revolutionizing workforce management with WorkForce Software. We're a passionate team dedicated to helping our business streamline operations and empower our employees. We value collaboration, creativity, and a commitment to excellence. We are seeking a highly motivated and experienced professional to join our growing team.
In this role, you will be responsible for guiding our employees and business customers through the entire implementation lifecycle of our timekeeping software - WorkForce Software. This includes understanding their unique business needs, gathering requirements needed for solution design, providing training and support, assisting in end-user testing, and ensuring a smooth and successful go-live.
Skills Required
- Client Consultation: Conduct thorough needs assessments to understand client's existing timekeeping processes, pain points, and requirements. Provide expert advice and recommendations on best practices for timekeeping and workforce management. Identify workflows and integrations as needed. Ensure data accuracy and integrity during the implementation process.
- Training and Support: Develop and deliver comprehensive training programs for client administrators and end-users. Provide ongoing support and troubleshooting assistance to clients during and after implementation. Create and maintain documentation, including user guides and training materials.
- Project Management: Manage multiple implementation projects simultaneously, ensuring they are completed on time. Track project progress, identify and mitigate risks, and communicate updates to stakeholders. Collaborate with internal teams, such as Labor Affairs, Manufacturing, Manufacturing Finance, Human Resources, Global Data Insights and Analytics, to ensure client success.
- Continuous Improvement: Stay up-to-date on the latest timekeeping trends and technologies. Identify opportunities to improve our implementation processes and methodologies. Contribute to the identification of new features and enhancements to our timekeeping software.
Experience Required
- 5 years of experience implementing timekeeping or workforce management software solutions.
- Proven track record of successfully managing multiple implementation projects simultaneously.
- Experience with WorkForce Software is highly preferred.
Experience Preferred
- Strong understanding of timekeeping principles, pay rules, and labor laws.
- Excellent analytical, problem-solving, and communication skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Technical aptitude and ability to learn new software quickly.
Education Required
Bachelor's degree in Business Administration, Human Resources, Information Technology, or a related field, or equivalent work experience.
Additional Information
Original Duration: 36 Months
Hybrid Role On-site 3 days per week
We are a people-focused company with a deep emphasis on family values and look forward to working with you.
Contact Manager: Anna Mastrogiovanni
