What are the responsibilities and job description for the Business Analyst position at Dechen Consulting?
About Dechen Consulting Group (DCG)
Dechen Consulting Group (DCG) is a rapidly expanding, innovative IT Professional Services and Management Consulting company with a track record of more than twenty-five years in delivering skilled professionals to our clients across diverse sectors.
Opportunity Overview
We are currently seeking a Business Analyst for a C2C opportunity in Chesterfield, VA. This role has the potential to extend over multiple years, with the chance to transition to a direct hire position with our client. We provide healthcare, vacation, relocation assistance, and visa sponsorship / transfer. This role offers excellent prospects for career progression!
Role Description
The incumbent will analyze the client's complex and criminal justice policies, processes, and computer systems, and will use this information to evaluate automated and manual processes, staff workloads, skills, training needs, and other factors to improve efficiency, accuracy, and customer services.
- Research state laws, policies, and processes, in partnership with VSP legal staff, management, and staff to ensure that staff and persons eligible to receive VSP services are accurately informed.
- Lead the implementation of policies, processes, and computer systems.
- Apply organizational change management practices, with an emphasis on effective communications, building stakeholder trust, and measuring performance with a focus on improving operational performance and customer services.
- Plan, coordinate, and conduct communications with customers and other stakeholders as part of a larger effort to improve customer services and to roll out new VSP services.
- Plan and coordinate the creation of public websites and other media, in partnership with VSP public relations staff, to inform the public about VSP services.
- Perform other duties as assigned.
Knowledge, Skills, and Abilities
Additional Information
Agency Interview Type : In Person Only
Work Arrangement : Onsite
We are a people-focused company with a deep emphasis on family values and look forward to working with you.
Contact Manager : Anna Mastrogiovanni
