What are the responsibilities and job description for the Computer Technician Principal position at DecisionPoint | Cortek?
Overview
DecisionPoint Corporation is seeking a Computer Technician Principal to join our IRS Operations Service Support 10K New Hire team. The Computer Technician Principal will be responsible for more advanced tasks, including software loading, performing quality control, and troubleshooting hardware issues. This position involves handling incoming shipments, updating inventory systems, and assisting with hardware repairs. The ideal candidate will have advanced-level troubleshooting and repair skills, along with experience in inventory management and operating system installations.
Duties & Responsibilities
- Load and install above-baseline software on IRS systems.
- Perform quality control to ensure systems are properly configured.
- Assist with preparing and packaging equipment for shipment.
- Receive and update records of incoming equipment shipments.
- Troubleshoot and repair hardware issues, ensuring IRS systems are fully operational.
- Update asset management and inventory systems.
Qualifications
- Active Public Trust Clearance or ability to obtain Public Trust clearance.
- Completed IRS Minimum Background Investigation or ability to clear IRS Minimum Background Investigation.
- Advanced-level computer support skills to sanitize equipment according to IRS procedures.
- Proficiency in Microsoft Office products (Word, Excel, etc.).
- Advanced-level experience with operating system installations.
- Strong troubleshooting skills and experience with hardware repairs.
- Knowledge of inventory management technology and database systems.
Our Equal Employment Opportunity Policy
- EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.
- Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
- Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.
