What are the responsibilities and job description for the Senior Circuit Engineer position at DecisionPoint | Cortek?
Overview
DecisionPoint Corporation is seeking a Senior Circuit Engineer to join our team on the upcoming Enterprise DISA JSP ETM Services 2.0 program.
This position is onsite in the Washington, DC area.
Duties & Responsibilities
Oversee the activation, modification, upgrade, and deactivation of circuits in compliance with DISA Telecommunication Service Orders (TSOs) and local customer requirements, handling around 65-125 TSOs per month.
Plan, coordinate, and implement all circuit installations or changes within Technical Control Facilities (TCFs), JSP-controlled Telecommunications Rooms (TRs), and Points of Presence (POPs) within the Pentagon and Mark Center reservation.
Maintain and update Circuit Layout Records (CLRs) for all trunks, circuits, and systems, ensuring accuracy of cross-connect information, equipment details, and customer contact points.
Conduct Initial Test and Acceptance (T&A) upon activation of all DODIN and NON-DODIN circuits, links, trunks, and systems, maintaining test results in circuit history folders.
Perform annual out-of-service QC tests on all trunks, links, channels, and circuits as per DISA regulations, documenting results for performance and reliability.
Ensure adherence to DODIN performance standards across all transmission media and interface equipment, resolving any issues that fail to meet required standards.
Provide 24x7 support for circuit restoration and fault isolation, ensuring quick responses to incidents by initiating troubleshooting within 10 minutes of ticket receipt and resolving in-house issues within 30 minutes.
Utilize Government-provided tools (e.g., NetMS, Netscout, ScienceLogic, Gemx, Preside) for monitoring circuits, networks, and equipment, promptly addressing any disruptions to maintain operational integrity.
Maintain permanent history files for circuits, links, and trunks, ensuring all documentation (e.g., TSOs, T&A results, exception reports) is organized and up to date.
Generate and deliver Monthly Circuit Activations and Provisioning Reports, capturing pending, open, and closed actions, as well as any delays and their causes.
Produce semi-annual Circuit Activation/Provisioning Review and Revalidation Reports, documenting circuit status, and addressing any required revalidations.
Coordinate with commercial vendors and cleared DISA personnel, providing escorts to deliver circuits to NPOP, SPOP, and other controlled POPs as needed.
Issue customer notifications upon circuit activation annually, thereafter, ensuring proper documentation in circuit history folders and maintaining accurate contact databases.
Establish and manage a trend analysis program as per DISAC 310-70-1, monitoring outage frequencies, causes, and impacts to ensure circuits meet reliability thresholds.
Prepare monthly trend analysis reports, providing insights into circuit availability and reliability, and recommending actions for performance optimization.
Collaborate in developing and updating training programs for circuit activation staff, maintaining a schedule of hands-on training and troubleshooting exercises to ensure staff readiness.
Support training efforts by ensuring staff are proficient in troubleshooting, circuit configuration, and equipment operations.
Adhere to COMSEC handling and physical security standards, performing Keying Material (KEYMAT) management, and ensuring two-person integrity for all classified operations.
Oversee the destruction and inventory of KEYMAT, complying with NISPOM standards and maintaining destruction records.
Qualifications
Active TS/SCI clearance required.
Bachelor’s Degree in Related Field with 5 years relevant work experience.
- Knowledge of IP and optical network operation.
- Knowledge of DOD network and system security requirements
- Knowledge of networking and network-based software applications. in a DOD IT environment
- Utilization of monitoring tools to provide both reactive and proactive support for the client network and systems infrastructure
- Knowledge of industry accepted standards and best practices related to Information Management Operations and with ITSM best practices.
- Demonstrated ability for oral and written communication with the highest levels of management
Our Equal Employment Opportunity Policy
- EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.
- Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
- Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.
