Director of Technology Operations and Information Security
People Management : Yes
Travel Required : Occasional
Location : Newark, Delaware
Join our Team :
DecisivEdge is a Company of talented consultants dedicated to identifying and addressing our Customers’ most pressing opportunities. We have offices in three geographies, Newark, Delaware, United States; Markham, Ontario, Canada; and Pune, Maharashtra, India. Our capabilities include optimizing operational business processes, application development, data management, analytics, and business intelligence which we leverage to enable digital transformations in financial services and healthcare. Our Company has developed and commercialized several solutions in a variety of industries including financial services, healthcare, and marine management.
We are looking for a Director of Technology Operations and Information Security . A leader who is personable and passionate about helping to develop and advance our internal and client-facing technology infrastructure. A leader who is interested in and will take pride in evolving the Company’s culture of providing a great experience to our employees across our three geographic locations, and a secure, scalable and reliable service to our clients. A leader who will be a part of the solution.
This role is based in our Newark, Delaware office across from the Christiana Hospital. We are conveniently located near I-95 and in close proximity to the University of Delaware. The communities of Wilmington, Middletown, Hockessin, and Kennett Square are located close to our offices.
The Director of Technology Operations and Information Security will be part of a professional, friendly, and fun-loving team that prioritizes its corporate culture focused on four foundational core values :
- Put Integrity First
- Think “We” not “Me”
- Be Passionate
- Execute Flawlessly
Who We Need :
The Director of Technology Operations and Information Security provides strategic, administrative and hands-on technical leadership that plans for, oversees, supports, installs, sets up, controls, and maintains the Company's technology infrastructure. Responsible for developing, implementing, administering, training, and maintaining all aspects of the Information Security Program and related IT Risk management programs. Provides risk-based thought leadership on security direction, resource investments, and appropriate policies to manage technology investment, information security, and cybersecurity risks.
This role is also responsible for developing and delivering best-in-class services and solutions to our clients. Success in this position is driven by an individual’s ability to set an agenda, develop capabilities, personally deliver services and solutions, market and sell Company capabilities and lead a small team.
What You’ll Do :
Develops and executes the Company’s Technology Operations strategy
Designs, upgrades, and implements infrastructure to support business and client needs in the cloud (Azure / OCI) or on-premDevelop standards and procedures to operate and maintain the technical infrastructureMonitors and maintains technology operations to include systems administration, network management, telecommunications management, system and data backup and emergency recovery plansCreates and tracks financial forecasts and actuals for the technical environmentsDevelops and executes the Company’s Information Security strategy
Ensures risk assessments are conducted to evaluate information and cybersecurity risk relating to the operating effectiveness of controls / mitigationsMonitors and ensures DecisivEdge technology and operational processes remain in compliance with regulatory guidance, laws, and regulations.Monitors / tests information and cybersecurity controls / metrics / information to provide assurance of adherence to policies, procedures, standards, and guidelines and identify emerging risks.Provides guidance and expertise for information and data protection, including participation on new initiatives / projects, third party / vendor assessments, disaster recovery and business continuity planning.Investigates, coordinates, and responds to information security breaches / incidents, industry alerts, industry surveys and coordinates and / or participates in information security-related exercises.Identifies, analyzes, and implements changes to the Company’s policies, procedures, standards, and guidelines.Ensures an effective information security training program to promote and communicate awareness throughout the entire organization.Facilitates regulatory and other external examinations relating to information security and cybersecurity.Delivers client billable consultancy services
Demonstrates subject area expertise and commitment to client success.Develops an understanding of client requirements and uses a logical thought process to develop cutting edge solutions.Leads and develops small team
Develops staffing plans and staff development plans to ensure scalable operations for practice areas.Plans and coordinates the work for the Technology Operations team to ensure client deliverables and Company utilization and chargeability goals are met.Ensures provision of end user services, including technical support services.Encourages and builds mutual trust, respect, and cooperation among team members to ensure the group works together to accomplishProvides tactical work and career development guidance and direction to subordinates, including setting performance standards, providing feedback, and monitoring performance.Develops specific goals and plans to prioritize, organize, and accomplishProvides guidance and expert advice to management or other groups on technical, systems, or process-related topics.What You’ll Need :
At least a bachelor’s degree in Computer Science, Information Technology, Management Information Systems, Engineering, Cybersecurity, or related technical discipline12 – 15 years of progressive related experience or the equivalent combination of education, technical training, and work experienceWorking knowledge of and proficiency with wireless protocols, network, and telecommunications and telephony technologies.A thorough working knowledge of networks and network management techniques.Strong working knowledge of common Operating Systems including Windows, Mac and Linux.Knowledge and ability to understand programming changes to application software, interpret technical manuals and identify, and correct hardware and software problems.Strong experience with virtualization and cloud service technologies.Strong experience with Microsoft Office365 administrationRequires solid knowledge of laws and regulations relating to information security, including hands-on experience implementing security frameworks and implementing policies and standards.Experience with risk assessment and risk mitigation.CISSP, CRISC or equivalent certification requiredWhat We Offer :
A competitive compensation packageHealth, dental and vision coveragePaid life insurance and long-term disability coverage401k program with Company matching contributionsEmpowered Company culturePaid professional developmentRecognition programsOpen-door policyDiverse team makeupParticipation in Company sponsored charitable causes
