What are the responsibilities and job description for the 1st Shift Pic-Mod Coordinator position at Deckers Brands?
- The Role:A Coordinator will step in to fulfill the lead role in the absence of the lead.The purpose of a Distribution Center Coordinator is to oversee the staff, daily productivity, tasks, achieving the set goals/standards of the assigned department. An operation’s coordinator supports the Departments Supervisor in guiding the Department’s team to effectively and efficiently completing the Departments’ functions and communicates to management of issues/risks in the department. It is expected that a department coordinator shows exemplary patience when issues occur and be comfortable in providing crucial conversations and coaching associates regarding productivity or behavior issues as needed. It is expected that a Department Coordinator demonstrates a professional demeanor and treats associates with fairness, tracking associate performance, coaching, mentoring.A Department Coordinator is expected to be able to read, write, and speak English; send written communication as well as verbally communicate with all staff, other Leads, Supervisors, Managers, etc.We celebrate diversity-of your background, your experiences, and your unique identity.We are committed to ensuring an inclusive and equitable workplace where all our employees can Come as They Are. We believe that when we bring our different perspectives to work, we are truly Better Together.
Responsibilities
The primary responsibilities of this role, include but are not limited to: - Coordinators will conduct the start of shift huddle meeting to communicate relevant information to the team, set daily goals, engage in safety, workload, DC impacts, and to streamline communication between shifts.
- Production Floor presence: perform walkthroughs continuously throughout the day to monitor productivity and performance as well as ensure department safety and cleanliness.
- Coordinate and assign job responsibilities to all department personnel as directed by the department Supervisor or Assistant Manager.
- Able to perform all Department functions
- Decision making.
- Emails are answered in a timely manner.
- Ensure the department headcount is sufficient to properly complete the estimated production for the shift and meet/exceed the SLAs/set goals for the department.
- Create and read reports regarding current workload, weekly productivity, Open orders and Service Levels. Update/sustain daily reports/logs/trackers. Run and read reports regarding incoming workload and prepare/plan ahead.
- Coordinate New associate training, cross training and evaluating based on employee’s hired position.
- Provide support by moving associates around after completing cross training.
- Ensure all team members take scheduled breaks or lunches as required and stay within the scheduled time frames.
- Tracking, monitoring and addressing associates’ performance, behavior, attendance and punctuality. Follow proper escalation procedures and corrective actions.
- Properly communicate with other Leads or Management on any issues, foresee issues that are/will be impactful to the DC; reach out for support when needed.
- Ensure all Equipment is reported in operating condition prior to start and ensure utilization is maximized, including RF guns, batteries, workstations, tape guns, conveyance, hand pallet jacks, etc. Provide the tools/equipment necessary to your staff members.
- Follow appropriate safety procedures and ensure all department personnel use proper personal protective equipment (PPE). Coordinate safety training for department and ensure proper documentation is completed.
- Ensure everyone is following policies and procedures; monitor and enforce SOP’s of all functions.
- Responsible for productivity tasks and to keep a steady workflow within the department and dependent departments.
- Maintain Department cleanliness and organization (5S, cleaning stations, Pallet Procedures)
- Maintain inventory accuracy by keeping locations cleared with 24 hours and properly researching and locating lost inventory.
- Revising, correcting, and approving temps’ hours reports on a timely manner.
- Ticket submission for system issues, DC Training requests, Work Orders.
- Track office and shipping supplies and submit accurate orders timely.
- Send out a pass down/turnover at the end of the shift including daily numbers, communication on issues, priorities and current/pending workload.
- Communicate progression and completion of order status assignments to leadership members on an ongoing base: Ensure all orders are fully replenished to meet department/DC Goals.
% OF TIME
ESSENTIAL JOB FUNCTIONS: List in order of importance, the 5 essential job functions and estimate the percentage of time spent on each. Total must equal 100%.
25%
Safety
20%
SLAs/Productivity and workload prioritization
35%
Floor presence: Team engagement, walkthroughs, teamwork
10%
Administrative work
10%
Team Development
QUALIFICATIONS: Required qualifications needed in order to successfully perform the duties and responsibilities of this position.
Education/Certifications:
- Degree: None
Work Experience:
-
2-4 years Leadership experience preferred
- Experience in a warehouse environment and knowledge of administrative tasks.
Skills/Competencies:
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
- Ability to run routine reports and write correspondence.
- Experience working effectively in complex organizations, satisfying the needs of diverse constituents, and often working under the pressure of competing and sometimes conflicting priorities.
- Highly motivated, a team player, able to work under minimum supervision and self-starter.
- Innovative with people & processes.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Proficient in Microsoft Applications (Excel, Word, Microsoft Outlook, etc.)
- Requires excellent communications skills, problem solving and sense of urgency to meet customer and company demands.
- WMS Knowledge preferred.
- Must be able to take responsibility and ownership of their work
- Ability to multi-task in a fast-paced environment
- Possess a high degree of dependability and integrity
- Attention to detail is required
- Assist with studies and standardizes procedures to improve efficiency of subordinates
- Ability to resolve issues with diplomacy
- Knowledge of warehouse related software.
All leaders at Deckers Brands must be able to demonstrate our leadership behaviors –
- Come As You Are
- Better Together
- Commit To Create
- Own It
- Do Good and Do Great
PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.
- Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers.
- Manual dexterity required.
(Check One by double clicking on the box:)
Sedentary: Limited activity, no lifting, limited walking Moderate: Mostly standing, walking, bending, frequent lifting
Light: Office work, some lifting, considerable walking Arduous: Heavy lifting, bending, crawling, climbing
WORK ENVIRONMENT: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment.
- The Distribution Center is clean, orderly, properly lighted and ventilated.
- Noise levels are considered low to moderate.
