What are the responsibilities and job description for the IT Computer Operator: Weekends Only - ON SITE position at Dedicated Tech Services, Inc. (DTS)?
Job Details
Company and Role:
Dedicated Tech Services, Inc. (DTS) is an award-winning IT consulting firm based in Columbus, OH. We now have an opening for IT Computer Operator. This candidate will support the infrastructure and Data Center environment, ensuring the timely completion of scheduled batch cycles, system operations, and troubleshooting issues that may arise during the shift.
Highlights and Benefits:
- On-Site New Albany, OH weekends only (Saturday and Sunday) from 5:30 p.m. to 5:30 a.m.
- W2 hourly pay rate up to $32hr or salaried equivalent
- Direct W2 hourly or salaried applicants only (no corp-to-corp subcontractors, third parties, or agencies)
- Paid time off and holidays for salaried employees
- 401K, billable bonus, and health, life, vision, dental and short-term disability insurance options for all
- DTS is a proud Women Business Enterprise (WBE) and Woman Owned Small Business (WOSB)!
- Check out our benefits and company information at !
Job Description:
We are hiring an experienced IT Computer Operator to work for us as our direct, W2 salaried or hourly employee to join our team. You will:
- Operate, monitor and support the client s robust IT infrastructure and data center environments.
- Ensure the timely completion of all scheduled batch cycles and processes workload during the shift and support the workflow of computer operations.
- Contribute to a positive customer support experience and build rapport and trust with business partners and application teams.
- Identify and resolve, in a timely fashion, issues that interrupt or adversely affect the normal workflow of system processing. Engage the appropriate support teams and/or coordinate resolution of issues and incidents according to established procedures.
- Work to ensure daily or nightly batch processing is completed on time and computer systems are available as scheduled.
- Work with senior and lead operations staff to perform daily approved changes according to defined technical standards as instructed.
- Control physical access to the facility and monitor the physical state of all aspects of the Data Center.
- Monitor application processing, networking, and all Data Center hardware and software, taking appropriate actions according to defined procedures as issues arise.
- Document shift activities and incidents according to defined procedures.
- Conduct walkthroughs of the Data Center to verify there are no physical issues.
- Respond to calls and inquiries to facilitate the timely resolution of incidents and completion of requests for service.
- Work with vendors and third parties to troubleshoot and resolve issues as needed.
Required Skills and Experience:
- Operator in data center enviroment 5 years
- Service Management (such as ServiceNow) software
- Workflow automation
- Monitoring software
- Mainframe and distributed systems operations experience is required
Desired Skills and Experience:
- ServiceNow
- Control-M
- SolarWinds
Those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time.
Dedicated Tech Services, Inc. is an Equal Opportunity Employer
Salary : $32
