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Business Systems Analyst

Dedicated Tech Services, Inc.
Columbus, OH Contractor
POSTED ON 1/31/2025 CLOSED ON 2/3/2025

What are the responsibilities and job description for the Business Systems Analyst position at Dedicated Tech Services, Inc.?

Company and Role:

Dedicated Tech Services, Inc. (DTS) is an award-winning IT consulting firm based in Columbus, OH. We now have an opening for a Business Systems Analyst in Columbus.


Highlights and Benefits:

  • Hybrid – on site 2-3 days per week in Columbus, OH
  • W2 hourly pay rate up to $52/hr or salaried equivalent
  • Direct W2 hourly or salaried applicants only (no corp-to-corp subcontractors, third parties, or agencies)
  • Paid time off and holidays for salaried employees
  • 401K, billable bonus, and health, life, vision, dental and short-term disability insurance options for all
  • DTS is a proud Women Business Enterprise (WBE) and Woman Owned Small Business (WOSB)!
  • Check out our benefits and company information at www.dtsdelivers.com!


Job Description:

We are hiring an experienced Business Systems Analyst to work for us as our direct, W2 salaried or hourly employee to join our team. You will work for our government client in a potential long-term, multi-year contract. This position is suitable only for candidates who currently live within one hour of driving distance of Columbus, OH because of the on-site work requirement. You will:

  • Work on site as needed, at least two days per week, in the client’s office in Columbus.
  • Provide program assistance to state and contracted information technology professionals
  • Gather information from various sources (business, technical teams, and legacy artifacts) during the project's inception and help ensure the documented requirements are met during design, development, and testing activities.
  • Help the organization see the big picture and envision solutions
  • Work on a project to retire legacy technologies (COBOL running on AS/400)
  • Understand current business processes and promote a viable future state based on OAC and ORC codes.
  • Develop business analyst process standards, including criteria for a Definition of Ready (DoR).
  • Develop and refine user stories to meet the DoR
  • Develop supporting artifacts such as journey maps, business workflows, and enterprise analysis, develop templates, and more based on interviews with the technical team, business team, and subject matter experts.
  • Assist the product owner in writing requirements, defining acceptance criteria, and managing the state of user stories throughout the software development lifecycle (SDLC)/ Project lifecycle.
  • Use a variety of tools, including MS Excel, MS Word, VISIO, and PowerPoint, to develop mock-ups and artifacts.
  • Work closely with the development team to address questions discovered during the development phase and validate that the code developed matches the requirements and acceptance criteria defined in user stories.
  • Assist with creating and coordinating test plans for business users and assist with test case creation.
  • May need to facilitate engagements between the product owner/business stakeholders and development team.
  • Work closely with the client release management resources to support code/data movement to production.


Required Skills and Experience:

  • Excellent analytical, facilitation, verbal, and written communication skills
  • Inquisitive perspective to ask, investigate, and call out opportunities and issues to improve quality and allow development teams to produce applications users want to use instead of having to use.
  • Help the organization see the big picture
  • Ability to effective organize and track work.
  • Strong experience in refining work backlogs
  • Minimum of five years of professional experience working on legacy application support development projects.
  • Able to support program staff with story lifecycle management, including using User Story work items for creating and managing requirements and adding artifacts obtained from the business.
  • Able to develop supporting artifacts based on interviews with technical and business teams; write acceptance criteria; assist with development of acceptance criteria; and migrate user stories from committed to ready-for-test processes.
  • Minimum of five years of professional experience in developing key deliverables (traceability matrixes, process flows, requirements documents) using tools such as MS PowerPoint, Excel, Word, Visio, or other diagramming software
  • Minimum of five years of professional experience as a BA on a large-scale, enterprise-level application
  • Ability to interact with a diverse group that includes varied lines of business and technical staff.


Desired Skills and Experience:

  • Experience working with or in State of Ohio government agencies or within the public sector
  • Experience working with COBOL applications.


US Citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time.


DTS is an Equal Employment Opportunity Employer


Salary : $52

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