Sales Advocate - Cellular/Wireless Retail

Bilingual (Spanish/English) candidates are preferred, however all qualified candidates will be considered regardless of language.

Job Description:

Every day our Retail Sales Advocates at our Cricket Authorized Retail location sell great products and unlimited wireless service at fantastic prices to our customers and provide customer service in a fun energetic environment.

Our Sales Advocates:

- Sell no-contract wireless phones, service plans, plan ad-ons and accessories in a fast-paced environment

- Deliver outstanding service striving to gain and retain customers

- Participate in outside sales events or promotions

- Work flexible hours, weekends and holidays at various locations

- Perform daily opening and closing procedures, maintain store appearance, and help create a positive working environment

Sales Advocates are paid a competitive hourly rate and can earn additional weekly and monthly commission dollars by meeting and/or exceeding sales objectives!

GENERAL DUTIES

The essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:

- Understand customers' needs and help them discover how our no contract products meet those needs

- Possess a competitive spirit and desire to meet and exceed sales goals

- Multi-task in a fast paced team environment

- Ability to continuously learn and adapt to the always-changing environment of new products, services, and sales objectives.

- Educate and engage customers through product demonstrations

- Interact with customers and provide prompt and courteous customer service to all customers

The successful candidate will be able to perform the following with or without reasonable accommodation:

- Ability to work flexible hours, including evenings, weekends and holidays

- Ability to stand for long periods of time

- Ability to complete all paperwork completely, accurately, in a timely manner

- Ability to operate a personal computer, iPad, and other wireless equipment

- Ability to work in other locations as the needs of the business dictate may be required.

- Complete all aspects of opening and closing the store in accordance with written procedures.

- Submit all transaction journals on a daily basis.

- Assists with inventory maintenance

Preferred status is granted to candidates with prior wireless sales experience.

Preferred Qualifications:

• At least one year retail experience in sales or customer service
• At least one year experience handling cash transactions
• One of more years of sales experience in a quota driven environment
• Proficient use of PC software and point of sales systems

Dee’s Cellular is a privately owned and operated Authorized Retailer for Cricket Wireless. We have multiple store locations in Pennsylvania and West Virginia, and we have been selling Cricket Wireless products since 2001. All successful candidates will show great customer service skills and be energetic and self-motivated to thrive in a goal oriented environment.

Provisions listed in these job descriptions may be changed or modified by Dee’s Cellular without prior notice at any time, at the Company's sole discretion.

Additional Compensation Available:

• Commission
• Bonuses

Paid Training:

• Yes

Schedule:

• Monday to Friday
• Weekends required

Typical end time:

• 7PM

Typical start time:

• 10AM

Work Remotely

• No

Job Types: Full-time, Commission

Pay: From $13.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Shift:

• 8 hour shift
• Day shift
• Evening shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 2 years (Preferred)
• Sales: 2 years (Preferred)
• Wireless Sales: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $13