What are the responsibilities and job description for the Business Development Field Representative position at Deep Well Services?
The Permian Business Development (BD) Field Sales Representative provides support for the Regional BD Manager and BD Account Managers through field-based customer service interactions. In addition, they assist the Business Development team achieve their objectives to ensure sales and service quality is being executed in the field level.
Skills & Abilities
Education: Bachelor’s Degree in Business, Management, or related field experience preferred but not required.
Experience: 2 years in Sales, Customer Service, or related position.
Other Requirements: Must successfully pass a pre-employment background check and drug screen.
Skills & Abilities
Education: Bachelor’s Degree in Business, Management, or related field experience preferred but not required.
Experience: 2 years in Sales, Customer Service, or related position.
Other Requirements: Must successfully pass a pre-employment background check and drug screen.
Position Details
FLSA Status: Exempt
Job Status: Full-time
Amount of Travel Required: 50%
Reports to: Regional Manager Business Development
Direct Reports: none
Work Schedule: Maintains a flexible work schedule to meet the demands of industry – hours may be long and irregular.
FLSA Status: Exempt
Job Status: Full-time
Amount of Travel Required: 50%
Reports to: Regional Manager Business Development
Direct Reports: none
Work Schedule: Maintains a flexible work schedule to meet the demands of industry – hours may be long and irregular.
Benefits: Medical, Dental, Vision, Company Sponsored Life Insurance and Disability, Voluntary and Supplemental Options, 401k Match
Paid Holidays and Paid Time Off
Employee Education Reimbursement Program
Annual Bonus Opportunity
Duties
Primary responsibilities
Accountable for consistent field representation for the Permian BD Team across all units.
Primary function will be F2F interactions with customer wellsite representatives, 3rd parties and DWS personnel providing continuous feedback to responsible account managers.
Administer customer surveys and ensure responses are submitted.
Maintain consistent customer touches through the CRM.
Updates and salesforce input from strategic partners and competitive landscape.
Assist account managers with information to enhance execution of regional sales plan.
Assist account managers with information to help ensure the schedule is up to date and information is accurate with assigned BD scheduler.
Utilize Operations team to gain additional knowledge and technical understanding
Customer Service (Solution Driven)
Location visits promoting customer service.
Network with customers, 3rd party’s, prospects.
Administer customer service surveys
Manage small accounts in preparation for progressive role into account manager.
Utilize Salesforce to record all touches with customers (Phone, Email, Face2Face)
Takes customers calls, responds promptly to issues, ensure responsible account managers are aware of any issues and work directly with them to resolve.
Assist account managers with 30 day no touch prospects/customers to ensure DWS is kept front and center.
New Customer MSA’s and Targets as assigned.
Other tasks as assigned by management.
Disclaimer
The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
EOE Statement
Deep Well Services is an Equal Opportunity Employer. Deep Well Services does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other status protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.
