What are the responsibilities and job description for the Senior Lawn & Garden Technician position at Deer Country Farm & Lawn, Inc.?
Job Description
Purpose :
Independently performs advanced diagnostics, service repairs and maintenance work on customer, as well as dealer-owned, turf equipment or other work as assigned by Supervisor.
Responsibilities :
- Performs advanced diagnostics and repairs on consumer and commercial turf equipment as well as Ag Management Solutions (AMS) products
- Participates in service training programs required for the development of skills and knowledge
- Maintains current knowledge of John Deere and competitive products
- Maintains condition of vehicles, inventory, tools and equipment
- Maintains a clean work area and performs work in a neat and orderly fashion
- Follows all safety rules and regulations in performing work assignments
- Completes all reports and forms and tasks required in conjunction with work assignments, including researching and requesting parts needed
- Accounts for all time and all material used in performing assigned duties according to dealership processes and business system
- Communicates professionally and effectively with manufacturers when needed
- Maintains 90% or above recovery efficiency
- May perform diagnosis and repair in the field
- May provide delivery services when needed
- May conduct or support customer clinics
This job description is not intended to be all inclusive and employee will also perform other reasonable related business duties as assigned by immediate supervisor or other leadership as required. Company reserves the right to revise or change job duties and responsibilities as the need arises.
Experience, Education, Skills and Knowledge :