Business Office Manager

~ ~ ~ Job Title: Business Office/Human Resources Coordinator ~ ~ ~
Job Family: Accounting/Human Resources
EEO Category: Professional Reports to: Executive Director

Job Summary
Provides excellent customer service and general HR support to the Community. Conducts and assists with HR projects and general office work.
Essential Functions
Accounts Receivable-

1. Collect all payments
2. 5th of each month follow up with all unpaid Residents. Call every 5 days thereafter. The goal is to have all residents paid by the 15th of each month. Bill late fees when applicable.
3. Update the Resident Rent Roster regularly
4. Deposit all checks same day (Update Deposit Sheet and email Regional Operations Manager when deposits have been completed.)
5. Email ROM with status of Resident (If they expire, or if they add or delete a personal care service, or if they pay a deposit to move in as well as the date that they move in as well as all charges)
6. Contact Case Managers of Medicaid Residents at the time of move in
7. Update pet records quarterly
8. Report all Outstanding Vendors Invoices to ROM
9. Ensure any changes to patient liability are given to ROM

Accounts Payable-
10. Collect and scan all bills to Regional Operations Manager
11. Pay activity performers same day by check (Email ROM Check number, what it's for and amount the same day)
12. Take all invoices to Standup for the department head to review and ok prior to sending to ROM
13. Manage Receptionist Position
14. If receptionist is not in, please answer the phone within 3 rings. (When you go to lunch please inform

Activities to be your backup)
15. Filter phone calls to the appropriate location by discovery
16. Walk ins/ family members please direct them to the proper Department Head or location

Human Resources-
17. Setup & complete initial interviews with department heads from really account
18. Coordinates and processes new hire paperwork including background checks and new hire forms. (EX

1-9 Compliance)
19. Schedule new hires orientation
20. Ensure completion of termination paperwork and inform ROM of changes to employment list.
21. Setup All Staff Mandatory Meetings w/Don and Attend
22. Time Clock adjustments as needed
23. Name Badges and key cards
24. Update Employee Name Roster and online calendar with anniversaries, birthdays and evaluations
25. Ensure that we are compliant with State
26. Function as a liaison between vendors and employees advising employees on eligibility, coverage and other benefit matters.
27. Unemployment and workers compensation
28. Fill out new resident paperwork

Side Notes:
Part time employees do not receive benefits
Healthcare is offered after 90-day review
New hires that are termed or quit within their 90-day window will be fined for the cost of their new hire process- this must be signed during New Hire Orientation

*This job description represents an overview of the responsibilities for the above-mentioned position. It is not intended to be a comprehensive list of responsibilities. An associate should perform all duties as assigned by the supervisor.

Education and Experience
High school diploma or general education degree (GED); and minimum of one-year related experience and/or training; or equivalent combination of education and experience.

Management I Decision Making I Knowledge and Skills: Makes decisions based on existing guidelines and procedures. Uses sound judgment and experience to solve moderately complex problems based on precedent, example or sound judgment. Possesses a thorough understanding of the organization and work environment.

Physical Demands Check Working Conditions Check

Standing ✓ Interaction with co-workers, residents or vendors ✓

Walking ✓ Occasional weekend, evening or night work if needed ✓

Sitting ✓ Possible exposure to communicable diseases or ✓ infections

Use hands and fingers to ✓ Possible exposure to blood-borne pathogens ✓ handle or feel

Reaching with hands and arms ✓ Possible exposure to various drugs, infections, ✓ chemicals, or biological hazards

Climbing or balancing ✓ May be subject to injury from falls, burns, odors, or cuts ✓ from equipment

Stoop, kneel, crouch, or crawl ✓ Exposure to latex ✓

Talking or hearing ✓

Ability to lift up to 50 pounds ✓

Vision ✓

_________________________________________________________________________________
Associate Signature: Date:

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $18 - $22