What are the responsibilities and job description for the Host/Door position at Default Board?
This position requires the Hostess to greet guests at the door, seats and presents clean menus to guest in a friendly, professional and quick manner. It also requires the Host to interact with, entertain, and provide best in class service and hospitality to every Ojos Locos guest.
Essential Duties and Responsibilities
-
Adhering to all Image & Costume guidelines
-
Greets and seats guests, presents menus to guests, informs them of special catch and soups.
-
Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
-
Takes names on a waiting list.
-
Runs the floor plan board.
-
Observes tables and keeps track of clean, dirty and occupied tables.
-
Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
-
Cleans, organizes and stocks menus at host area.
-
Answers phone and answers questions concerning the menu and restaurant.
-
Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience.
-
Fills to-go orders, if applicable.
-
Sweeps foyer and front entrance area frequently.
-
Performs other duties as directed.