Systems Admin

POSITION SUMMARY 

The Systems Administrator will perform complex system design activities to configure systems and respond to system incidents effectively. In coordination with other team members, will design, implement, and maintain the computing environment to support processing requirements in a cost-efficient manner while minimizing interruption to ongoing processes. 

ESSENTIAL FUNCTIONS 

May perform any or all of the following duties: 

• Manage the day-to-day operations of physical host computers and virtual infrastructure by monitoring system performance, configuration, maintenance and repair 
• Ensure high availability and acceptable levels of performance of mission critical physical host computer and virtual infrastructure resources 
• Ensure that records of system downtime and equipment inventory are properly maintained to provide management team with statistics for SLA monitoring and compliance 
• Analyze system logs to identify potential issues with computer systems 
• Perform routine audits of systems and software; performing backups as required 
• Collect and review system data to assist in capacity and planning purposes 
• Implement new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability 
• Perform troubleshooting as required; lead problem-solving efforts often involving outside vendors and other support personnel  
• Establish, maintain and assist in managing Microsoft, Linux, and virtual server systems to include identity access control 
• Install, modify and maintain systems and utility software on server hosts  
• Provide server support related to other application software 
• Implement procedures to maintain server security 
• Develop procedures, programs and documentation for support, maintenance, backup and restoration of host operating systems and host-based applications 
• Document system maintenance and repair in appropriate systems 
• Manage, along with others, the data center and computer host systems including hardware, software and associated support systems 
• Stay current with technological developments in systems administration technology and recommend ways to take advantage of new technology 
• Support and adhere to company Change Management procedures 
• Perform technology needs analysis 

POSITION QUALIFICATIONS/CORE COMPETENCIES 

• Bachelor’s degree in technical field such as Computer Information Systems, Management Information Systems, Computer Science, or 4 years direct experience 
• Minimum 4 years of professional hands-on experience supporting application and server technologies in a heterogeneous environment containing Linux and Microsoft servers 
• Experience with Windows, Linux, virtual servers and security 
• Experience managing cloud servers in hosted data center 
• Knowledge of database (SQL Server) and web server technology 
• Familiar with monitoring and metrics tools 
• Strong PowerShell experience. 
• Provide on-call support services during off hours 
• Scheduled night and weekend work are required 
• The ability to travel as needed 
• Ability to communicate effectively 
• Experience with Dell VxRail, VMware, Deploying Omnissa (Horizon 8), AWS EC2 and Zerto required 
• Strong Active Directory experience to include DNS, DHCP, Group Policy, etc. required 
• Strong NTFS file permissions, UNC share administration experience required 
• Experience administering and securing Office365 required 

WORK ENVIRONMENT 

• Corporate Office environment, fast paced, high volume of activity  

PHYSICAL DEMANDS 

• Sitting for extended periods of time, using telephone, typing and/or operating a computer and/or mouse 
• Ability to travel (approx. 0-5%)   
• Ability to provide support outside core hours for extended support during project implementations when required by the business 

THE COMPANY RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION AS DEEMED APPROPRIATE WITH OR WITHOUT NOTICE.