What are the responsibilities and job description for the I.T. Technician position at Default MnTC Brand?
Work where you matter!
MN Adult & Teen Challenge is a leader in the recovery community, offering a broad spectrum of treatments services and recovery programs for men, women, and teens across Minnesota. As a part of our team, you’ll find a workplace with strong values, invested managers, and supportive co-workers as well as numerous awards, including Newsweek’s “Best Addiction Treatment Center” and six time recipient of the Star Tribune's “Top Work Places.”
Job Summary
I.T technicians install, diagnose, repair, and maintain hardware and software components on the MnTC network.
Essential Job Duties/Responsibilities:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Management may modify, change or add to the duties of this job description at any time without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential functions include the following:
- Installation and termination of network cabling and equipment related to computers, phones, patch panels, printers, Wi-Fi, cameras, TVs, security systems, and other devices.
- Inspects, labels, and tests existing cable installations and repairs when needed.
- Provides documentation, reports, videos, and training material for door and camera security systems across our campuses.
- Complete daily tickets related to installations, repairs, maintenance and troubleshooting of network devices and software used to support them.
- Train staff on how to use IT systems and walkthrough troubleshooting with end users.
- Performs other duties as assigned.
Personnel Supervised:
- None
Required Skills & Experience (Minimum Qualifications):
- General computer and hardware knowledge to successfully run wires through buildings, create penetration points, and install devices on the wall or ceiling.
- Proficiency with the installation and repair of standard office equipment.
- Flexible schedule due to regular remote travel.
- Requires employee to use company or personal vehicle for work related traveling.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Ability to routinely lift 50 pounds.
- Ability to work on ladders.
- Ability to work on call after hours.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Management may modify, change or add to the duties of this job description at any time without notice.
Our robust benefits package includes medical, HSA, dental, vision, PTO, dependent care FSA, disability, life insurance and 403b retirement plan.
We seek to recruit, develop and retain the most talented people from a diverse candidate pool in order to successfully meet our mission of helping every Minnesotan find help and healing from addiction.
Mn Adult & Teen Challenge is an Equal Opportunity Employer and does not discriminate based on any category protected by federal, state or applicable laws.
Reasonable accommodation can be provided upon request.
