What are the responsibilities and job description for the Sales Consultant position at Defenders?
Company Overview:
Sales Agents receive inbound telephone calls as a result of various marketing campaigns. Engage with interested Security and Smart Home customers to close sales and schedule install appointments with our Field employees.
As the #1 smart home security provider in the U.S., Defenders has been helping save lives since 1874. We deliver advanced technology and strategic partnerships to protect life and valuables, whether at home, business, or on the go. Our continuous innovation ensures our products and services meet the evolving needs of our customers.
- Unlimited earning potential with uncapped commissions
- Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement)
- Paid Time Off
- Career growth opportunities
- 5 Weeks paid training
- No cold calling
Sales Agents receive inbound telephone calls as a result of various marketing campaigns. Engage with interested Security and Smart Home customers to close sales and schedule install appointments with our Field employees.
- Answer new and existing customer phone calls while following sales processes
- Consultatively work with customers to close sales by gathering information, determining needs and scheduling installation appointments
- Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.
Experience:
- One year of sales experience preferred
- Proven sales ability and closing skills
- Strong listening skills used to conduct needs analysis
- Excellent problem solving and communication skills
- Ability to multi-task while speaking to prospects
- High school diploma or GED
