IT PROGRAM MANAGER (PLCYPLN/CUSTSPT)

Summary

This position for The Defense Information Systems Agency is at Pentagon, Arlington, Virginia .

This job is open to

• The public
  
  

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

ALL U.S. CITIZENS

Duties

• Serves as Deputy, Operations Chief of SDC responsible for synchronizing operational and programmatic efforts with mission partners to provide reliable and resilient communications and logistical support services.
• Supports the 24-hour-per-day, 7-day-per-week Global C4I operational mission of SDC. Provides technical support and guidance to staffs relating to management issues that often extend and apply across major components of an organization.
• The incumbent maintains extensive knowledge of the information systems, networks, services and requirements necessary to support the SDC worldwide mission.
• Reviews, analyzes, and actions orders, directives, and Authorized Service Interruption reports issued by Department of Defense, DISA, National Security Agency and other government agencies that impacts to the operational readiness of SDC.
  
  

RequirementsConditions of Employment

• Must be a U.S. Citizen.
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
• May be subject to initial and random drug testing for this position, if applicable.
• This position requires the incumbent to travel away from their normal duty station to other locations within the continental United States (CONUS) up to 25 percent of the time.
• Incumbent is required to submit a Financial Disclosure Statement, OGE-450, (5CFR Part 2634,Subpart I USOGE, 6/08).
• This position is designated as Mission Essential.
• Males born after 12-31-59 must be registered or exempt from Selective Service.
  
  

Qualifications

In order to qualify for this position, you must meet the requirements described below.

Basic Requirements

Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

OR

Attention to Detail - experience reviewing my own information technology-related work or data and have been responsible for reviewing the work of others to ensure accuracy, completeness, and consistency with standards.

Customer Service - developing and maintaining relationships with customers, anticipating and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs.

Oral Communication - briefing senior-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of complex technical information to a non-technical audience.

Problem Solving - identifying alternatives to address unique, highly complex, or sensitive information technology-related issues. I have anticipated information technology-related problems and have identified and evaluated potential sources of information to generate alternative solutions.

AND

Specialized Experience

For the GS-14, you must have at least one year of specialized experience equivalent in level of difficulty and responsibility to the GS-13 grade level in the Federal service, or comparable in difficulty and responsibility to GS-13 if outside the Federal service.

Specialized experience is defined as: Administering complex tasks and leading initiatives, proficiency in computer networking concepts, processes, and modernization of office automation system/support.

In addition to meeting the specialized experience requirements, qualified applicants must also possess the quality of experience as it relates to how closely or to what extent an applicant's background, recency of experience, education, and training are relevant to the duties and responsibilities of the announced position. Candidates must clearly demonstrate the possession of competencies necessary to successfully perform the work of the position at the appropriate level to be qualified for the position. Applicants must describe how their experience meets the competencies within the body of the resume. No separate statements addressing competencies are required.

Qualification and time-in-grade requirements must be met within 30 days after the closing date of this announcement.

Education

There is no substitution of education for specialized experience at the GS-14 grade level

Additional information

• Veterans Preference: Veterans preference does not apply under this Direct-Hire Authority (DHA)
• This position is being filled under the Direct Hire Authority for Certain Personnel of the Department of Defense via delegated authority by the Office of the Secretary of Defense.
• A one year probationary or trial period may be required.
• Telework availability will be based upon the mission requirements and supervisory determination.
• Individuals tentatively selected for drug testing designated positions at the Defense Information Systems Agency will be required to submit to urinalysis for illegal drugs prior to appointment or placement.
• This position requires the incumbent to work an alternative or shift work schedule.
• This is a Mission Essential position.
• This position requires the incumbent to travel away from their normal duty station to other locations within the continental United States.
• A three-year trial period may be required if you have not previously completed a trial or probationary period in the excepted or competitive service.
• We may use this announcement to fill additional vacancies within 90 days of the closing date.
• Moving costs MAY be paid.
• Recruitment, relocation, or retention incentives may be authorized. The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here.
• This position is covered under DoD Manual 8140 which will be subject to future Cyber Workforce requirements as defined by the Manual.
• Males born after 12-31-59 must be registered or exempt from Selective Service (to verify your registration status click here).
• The Department of Defense (DoD) policy on employment of annuitants issued March 18, 2004 will be used in determining eligibility of annuitants.
• For more information regarding qualifications requirements please click here.
• You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility.
• All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-0454 for assistance.
  
  

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.