What are the responsibilities and job description for the IT Specialist (SYSADMIN/INFOSEC) position at Defense Logistics Agency?
Summary See below for important information regarding this job. Responsibilities Provides technical support services such as planning, evaluation, testing, installation and support for DLA Enterprise Microsoft Windows Server environments, including hardware, software, and networking. Isolates, identifies, analyzes, evaluates, and resolves complex hardware, software, and / or communications problems. Coordinates software release and export procedures with management, customers, information systems (IS) and communications personnel to ensure that communications options and software are network compatible prior to export to the customer. Services as a technical mentor, provides guidance and informal cross training to less experienced technicians. Serves as a liaison between the local agency, DLA, Primary Level Field Activities (PFLA’s) and, where necessary, with vendors and contractors. Serves as a liaison to determine feasibility and effectiveness of Microsoft Windows Server hardware / software / communications requirements for inclusion in DLA, Army, Air Force, Navy, and Joint Service Contracts. Requirements Conditions of Employment Qualifications To qualify for an IT Specialist (SYSADMIN / INFOSEC), your resume and supporting documentation must support : A. Specialized Experience : One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military, or private sector. Applicants must meet eligibility requirements including minimum qualifications, and any other regulatory requirements by the cut-off / closing date of the announcement. Creditable specialized experience includes : Providing server hardware and software support to include troubleshooting / problem resolution, ensuring all Window Server operating systems software, libraries and files are backed up and properly maintained. Participating in feasibility / performance studies of implementing near and long-term Microsoft Windows Server computing strategies based on technical architecture. For all positions, individuals must have IT-related experience demonstrating each of the four competencies listed : Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional Information For Important General Applicant Information and Definitions go to : Reemployed Annuitants : This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at : Drug-Free Workplace : The Defense Logistics Agency (DLA) has established a Drug-Free Federal Workplace Policy. All applicants tentatively selected for DLA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with DLA for a period of six months. This policy extends to random testing for the use of illegal drugs by employees who occupy testing designated positions defined as sensitive in Section 7(d) of Executive Order 12564. The Defense Logistics Agency's Drug Free Workplace Plan's drug testing panel includes testing for the following illegal substances : marijuana, cocaine, opiates (codeine / morphine), 6-Acetylmorphine (heroin), phencyclidine, amphetamines (amphetamine / methamphetamine), methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), oxycodone, oxymorphone, hydrocodone, and hydromorphone. ADVISORY : By using cannabidiol (CBD) products you are risking a positive drug test result for marijuana.
