What are the responsibilities and job description for the Office Assistant position at Defiance Lawn Care?
We are a well-established lawn care company seeking an organized, reliable, and friendly Office Assistant to help with day-to-day administrative duties. This position is perfect for someone who enjoys working in a fast-paced environment and is comfortable handling multiple tasks at once. As an Office Assistant, you will play an essential role in supporting our team and ensuring that our operations run smoothly.
Responsibilities:
- Answer incoming phone calls and respond to customer inquiries professionally.
- Schedule and manage appointments for irrigation & lawn care services.
- Process invoices and assist with billing inquiries.
- Maintain office organization and help with general office duties.
- Coordinate communication between the office, field team, and customers.
- Assist with customer follow-up and satisfaction surveys.
- Maintain customer database and update records as needed.
- Perform other administrative tasks as needed.
Qualifications:
- Prior office experience or administrative experience preferred.
- Excellent communication and phone etiquette.
- Strong organizational skills with attention to detail.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, etc.).
- Ability to multitask and manage time effectively.
- Customer-focused with a positive attitude.
- Experience with invoicing and scheduling software is a plus.
- Basic knowledge of the lawn care industry is helpful, but not required.
Compensation:
- Competitive salary based on experience.
How to Apply: Please send your resume and a brief cover letter outlining your qualifications.
We look forward to hearing from you!
Job Type: Full-time
Pay: $11.00 - $13.00 per hour
Schedule:
- 8 hour shift
- Day shift
Ability to Commute:
- Defiance, OH 43512 (Required)
Ability to Relocate:
- Defiance, OH 43512: Relocate before starting work (Required)
Work Location: In person
Salary : $11 - $13