What are the responsibilities and job description for the Automotive Delivery Specialist position at DeFOUW Automotive?
Who We Are:
DeFOUW Automotive has been a cornerstone of the Lafayette area since 1961. With three dynamic locations featuring Chevrolet, BMW, and Nissan, along with a full-service Collision Center, we are on a mission to transform the automotive sales and service industry. We are currently seeking motivated individuals to join our family-owned and operated high-volume store, where your contributions will make a significant impact.
Our Workplace Culture:
Our employees are the heartbeat of our culture, creating an environment that reflects longevity and commitment. We take pride in supporting our community, practicing fairness and transparency, and fostering innovation and trust. Each employee is viewed as one of the organization’s most valuable assets, ensuring that together we thrive.
Ideal Hours:
Monday through Friday 10:00 AM to 6:00 PM and Saturday 10:00 AM to 4:00 PM
What We Are Looking For - Is This You?
As a Technology & Delivery Specialist, you will be at the heart of our customer experience, ensuring every person who walks through our doors leaves with a deep understanding and excitement about their new vehicle.
Create Personalized Experiences: Assess customers’ needs and help them explore all the fantastic features of their new ride, tailoring every detail to their lifestyle.
Tech Guru: Become an expert on the latest automotive technology and features, showing customers how to maximize every function of their new vehicle with hands-on demonstrations and thrilling test drives.
Team Player: Work closely with our talented sales and service teams, ensuring everyone is equipped with the latest tech knowledge to deliver a top-tier experience.
Be the Go-To for Customers: Respond to customer questions before, during, and after the sale, providing guidance and troubleshooting any tech issues to ensure they're always on the road with confidence.
Lead the Charge in Innovation: Stay ahead of the curve by keeping up-to-date with new product features, tech upgrades, and accessories that enhance the driving experience.
What We’re Looking For:
We want someone who is:
- Driven by Passion: You have an enthusiasm for automotive technology and a genuine love for DeFOUW Automotive’s vehicles.
- Tech-Savvy: You’re comfortable using digital tools, from tablets to social media, and can quickly learn new technologies.
- Customer-Obsessed: You thrive on delivering personalized, exceptional service that leaves customers excited and satisfied.
- Positive & Engaging: Your friendly, approachable personality makes you a natural at building relationships and fostering trust.
- Team-Oriented: You’re a dependable, motivated team player who can collaborate and share your knowledge with others.
- A Problem Solver: You love troubleshooting and finding solutions to ensure customers have the best experience possible.
Qualifications
- Valid driver's license with a clean driving record; experience driving manual transmission vehicles is a plus.
- Strong organizational skills with attention to detail.
- Excellent communication skills for effective interaction with customers and team members.
- Previous experience in customer service is desired.
- Must be able to work flexible hours, including weekends.
Join our team as a Delivery Specialist and contribute to our commitment to exceptional service!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Profit sharing
- Referral program
- Vision insurance
Shift:
- Day shift
- Evening shift
Work Days:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $16 - $18
