Principal Technician (Facilities Management)

Principal Technician (Facilities Management)

DEFTEC delivers mission critical solutions through skillfully delivered services and innovative products. We are inspired by the critical missions of our clients, and we are driven to provide the most effective solutions to execute their missions, operational challenges, and requirements. Our dedicated, experienced, and talented employees work closely with our clients to ensure the delivery of exceptional services and products.

POSITION OVERVIEW

DEFTEC Corporation is seeking a Principal Technician who serves as the Data Center Manager, tracking all inbound / outbound equipment and materials to maintain positive accountability.

JOB RESPONSIBILITIES:

• Evaluates placement results of staff and equipment according to space planning and requirements.
• Monitors environmental, safety and equipment requirements and conditions
• Monitors and updates processes and procedures to develop and maintain security in the workplace.
• Interacts with customers and vendor support staff to resolve complicated problems.
• Participates in coordinating the design and construction of new or enhanced facilities.
• Tests and evaluates various types of exterior and interior security devices and systems.
• Proposes and implements reasonable and appropriate security measures.
• Assist in coordination with legal counsel in response to litigation claims.
• Conducts investigations of internal thefts and vandalism.
• Works with all major types of premises security practices, tools, and technologies.
• Oversees specific initiatives and practices that enlist employees in loss prevention efforts.
• Serves as the Data Center Manager, tracking all inbound / outbound equipment and materials to maintain positive accountability.
• Coordinates Data Center facility management support (HVAC filter replacement, facility power, etc.) with host nation entities.
• Creates and maintains Standard Operating Procedures for the CSU Norfolk Data Center.
• Creates Bill of Materials (BoM) for facility related requirements.
• Attend meetings working in partnership with different stakeholders to deliver services and meet customer requirements.
• Adheres to and provides oversight of Health & Safety requirements during all Data Center activities.
• Acts as the CSU Norfolk technical liaison with outside contractors for all electrical, environmental or other facilities-related infrastructure work supporting NCI Agency controlled Data Centers and Communications closets.
• Maintains sound knowledge of implemented technologies, applicable NATO policies and industry standards.
• Oversees vehicle fleet contracts with servicing and maintenance providers.
• Prepares and tracks vehicle servicing schedules to minimize downtime while ensuring compliance with regulations.
• Contributes to budgeting and expenditure planning and monitoring.
• Deputize for higher grade staff.
• Perform other duties as required.

QUALIFICATIONS:

Required Qualifications:

• The candidate must have a currently active NATO SECRET security clearance
• Higher vocational training in a relevant discipline with 3 years post-related experience.
• Or a secondary educational qualification with 5 years post-related experience.
• At least 3 years technician level experience installing information technology related facilities, such as server farms or technical control facilities, including equipment racks, equipment and cabling.
• Proven experience working inside and/or supporting a Data Center.
• Practical experience in the implementation, testing and maintenance of modern communications, or information systems in a LAN and WAN environment.
• Knowledge of bonding and grounding requirements for communications equipment racks.
• Experience utilizing power tools such as drills, electric screw drivers, metal cutting / grinding devices.
• Good knowledge of UTP, Fibre Optic, Serial and Coaxial cabling standards and limitations.
• Good knowledge of recent technological developments in communication management systems and LAN / WAN environment.
• Experience of preparing technical documentation and Standard Operating Procedures.
• Experience managing vehicles, optimizing their use and scheduling maintenance
• Experience with Facilities Management.
• Experience with Premises Security.

Preferred Qualifications:

• Design experience with all power aspects required to support a medium sized Data Center.
• Design experience with all environmental aspects, including cooling, to support a medium sized Data Center.
• Design experience with uninterruptable power (both generator and battery) power fault tolerant solutions to support a medium sized Data Center and Communication closets.
• Experience with configuration management tools and software such as: Patch Manager, Cable solves and Microsoft Visio.
• Experience working in ITIL environment and familiar with the concepts (certification would be a plus);
• Certified Data Center Design Professional (or equivalent).
• ASIS Facility Security Design (or equivalent).
• Extensive knowledge of NATO TEMPEST zoning requirements.
• Knowledge of NATO responsibilities and organization, including ACO and ACT.
• Prior experience of working in an international environment comprising both military and civilian elements.

DEFTEC offers a comprehensive whole life benefits package that includes medical, dental, vision, holiday, paid time off, life insurance, short/long term disability, and educational reimbursement. DEFTEC also matches 401k contributions dollar for dollar up to 3% of employee's income and an additional $0.50 for every dollar between 4-5% of employee's income. The DEFTEC team is comprised of professionals who make a difference every day in crucial missions related to national security. Our leadership knows that this happens by employing a diverse team who is well taken care of. Our employees are our top priority making DEFTEC an ideal place to work.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please contact HR@deftec.com if you require reasonable accommodations.

DEFTEC is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP and alcohol when criteria is met as outlined in our policies.

AAP/EEO Statement

DEFTEC Corp is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type on the basis of actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.

This policy applies to all terms of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities and general treatment during employment.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.