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PROTOCOL SPECIALIST

DEFTEC Corporation
Norfolk, VA Full Time
POSTED ON 3/18/2025
AVAILABLE BEFORE 4/16/2025

PROTOCOL SPECIALIST

DEFTEC delivers mission-critical solutions through skillfully delivered services and innovative products. We are inspired by our clients' critical missions and driven to provide the most effective solutions to execute their missions, operational challenges, and requirements. Our dedicated, experienced, and talented employees work closely with our clients to ensure the delivery of exceptional services and products.

POSITION OVERVIEW

The successful candidate will work collaboratively with NATO Stakeholders to support the Capability Development Team in ACT.

JOB RESPONSIBILITIES:

  • Acting as a focal liaison point with Local Authorities.
  • Developing and maintaining the VIP database.
  • Planning, preparing, and executing all conferences, exercises, seminars, ceremonies, and VIP visits to HQ SACT.
  • Personally meeting and escorting visitors and dignitaries (as required) on their arrival and accompanying them through various phases of their visits.
  • Preparing and executing an effective and comprehensive DV programme.
  • Responsible for creating schedules of events, including briefing arrangements, luncheons, ship and base tours, accommodations, transportation, and all details.
  • Providing advice and training on matters relating to customs and regulations governing diplomatic formality, precedence, and etiquette.
  • Supporting the execution of numerous National Day Flag Raising Ceremonies, including coordination of Marine Corps and Band support, guests of honour, gifts, and various other details.
  • Maintaining alphabetical biography books of NATO officials and all DVs.
  • Serve as SME on all matters regarding protocol planning software applications inside the Protocol Branch and for events in support of HQ SACT mission requirements.

Required Qualifications:

  • Experience in an international military or governmental agency protocol environment.
  • Experience on major joint or international military staff that includes planning of high-level events such as: Conferences, Exercises, Seminars,
  • Ceremonies and high level visits (Preferably within NATO).
  • Familiarity with NATO Protocol standards.
  • Excellent organizational and communication skills.
  • Experience in managing complex schedules.
  • Experience in Management of electronic registration using Cvent.
  • Experience in Management of protocol software i.e.
  • Experience in Management of electronic seating plan drawing tools i.e. Autocad.
  • Experience in Database managing tools (Microsoft Access).
  • College degree or similar national academic qualification is required. 5 years of equivalent military or professional experience in a protocol or similar environment can be used as a substitute(s) for a university degree.
  • External of NATO Protocol Course Certificate desired, NOT essential.
  • Active Secret Clearance

DEFTEC offers a comprehensive whole-life benefits package that includes medical, dental, vision, holiday, paid time off, 401K with a match, life insurance, short/long-term disability, and educational reimbursement. The DEFTEC team comprises professionals who make a difference daily in crucial national security missions. Our leadership knows that this happens by employing a diverse team that is well cared for. Our top priority is our employees, making DEFTEC an ideal workplace.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Please get in touch with HR@deftec.com if you require reasonable accommodations.

DEFTEC is a Drug-Free Workplace where post-offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.

AAP/EEO Statement

DEFTEC Corp is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type based on actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.

This policy applies to all terms of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities, and general treatment during employment.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

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