Deka Lash, is one of the fastest-growing brands in the beauty business and we are looking for leaders to manage our studio. Are you such a leader? If so, bring your positive attitude and lash extension skills to us for a wonderful opportunity to grow with us.
This is a Full-Time position. Your time will be split between eyelash application and managerial duties. Although you will always be managing, we understand that you will also be applying lashes 60-70% of the time. Leading the staff will be 100% commitment.
Job Responsibilities :
- Provide eyelash extensions personally, in addition to leading staff and managing the studio
- Leading by example by modeling all activities through self-involvement
- Maintaining the morale of lash artists through positivity, motivation, and support
- Ensure Deka Lash branding and culture through consistency and continuity in all actions
Client-focused Responsibilities (as a Lash Artist)
Provide astonishing lashesEducate clients on how to properly care for their lashesUpsell memberships, services, and productsEngage clients with world-class service, including check-in / outClient-focused Responsibilities (as a Studio Manager)
Encourage the highest level of customer service staff-wideRespond professionally and in a timely manner to client experiences (both positive and negative) in person, on the phone, or via social mediaStaff-focused Responsibilities
Coordinate and monitor the hiring and training of Deka Lash Studio Lash ArtistsPhone screen and pre-interview; make interview / hiring recommendationsManage, monitor, and mentor Deka Lash studio Lash Artists for ongoing success and future growthSchedule Monthly pack meetings to discuss goals, recognize staff, and review Monthly Refresher Sheets and Promotions
Schedule timely meetings with each lash artistCreate Action PlansCreate and manage staff schedules, including handling same-day staff call-outsResponsible for 90-day and annual Lash Artist performance evaluationsManage disciplinary actions involving Deka Lash studio staff, should they ariseFacilitate 1 : 1 development meetings with the lash artistsFacilitate and develop monthly agenda-based team meetingsStudio-focused Responsibilities
Exceed industry sanitation standardsComply with and enforce Deka Lash Corporate policies, business practices, systems, and processesSupervise and reinforce studio-level processes and systemsMonitor and respond to the studio email accountMonitor and respond to studio and staff reviewsCoordinate and lead local sales efforts (social media marketing, outreach, studio events)Ensure all studio systems are followed such as proper opening / closing, delinquent account procedures, cash handling, bank deposits, and inventory managementEnsure the facility is clean, stocked, properly maintained, and operationally soundRequired Qualifications :
Currently licensed Esthetician or CosmetologistPositive, proactive, and a team playerPossess excellent leadership and management skills to create a positive, successful environment for staff and clientsHave a strong work ethic, integrity, and professional demeanorAbility to multi-task and manage client and staff concerns in a timely and appropriate mannerAbility to foster a TEAM environmentGoal drivenMust be available to work during extended studio hours (including nights and weekends) There is flexibility for this.Must be accessible when unforeseen issues arise outside of the working schedulePrevious management experience in the beauty industry is strongly recommended but not requiredJob Benefits :
Awesome compensation for awesome work!Above industry-standard base pay per hour
Commission on every service performed and every product soldHigh-potential gratuity incomeParticipation in an all-studio bonus programFREE lash services and discounts on productsFlexible, yet consistent, days and hours.Compensation : $55,000.00 - $65,000.00 per year
At Deka Lash you have the opportunity to change a woman's life, give her confidence, and a lasting sense of beauty while working for a company that is committed to respect, culture, values, and community.
We have a responsibility to the communities we operate in, and strive to provide the best customer experience to our clients.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Deka Lash Corporate.
Salary : $55,000 - $65,000
