What are the responsibilities and job description for the Front Office Assistant position at DeKalb Community Service?
Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization located in metropolitan Atlanta, Georgia, offering a full range of mental health services, developmental disabilities programs and substance abuse treatment to more than 11,000 citizens annually who are uninsured and underinsured.
As a public, not-for-profit organization, Claratel Behavioral Health operates more than 20 locations in DeKalb County with a diverse workforce of more than 500 direct-care and support staff.
Our staff of physicians, nurses, clinicians and support personnel is dedicated to helping our clients and their families recover from these debilitating disabilities and resume productive lives. We strive to provide the highest quality, evidence-based services in the least restrictive settings, and we envision a community in which disabilities no longer limit potential. Claratel Behavioral Health is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). Read more on our recent CARF accreditation here.
Claratel Behavioral Health has an exciting opportunity for a Front Desk Assistant at our North DeKalb Mental Health Center location 3807 Clairmont Rd, Chamblee GA 30341. The Front Desk serves as the first level of contact for the client experience ensuring exceptional customer service delivery.
HOURS : MONDAY- FRIDAY 8 : 00am- 5 : 00pm
Under general supervision, the Front Desk Assistant will perform a variety of general clerical duties in support of the daily functions of the program including, but not limited to :
DUTIES AND RESPONSIBILITIES :
- Greeting clients and guests upon arrival
- Facilitating the process of admitting clients to the facility
- Insurance Verification
- Scheduling
- Appointment Reconciliation
- Verifies Authorizations and Treatment Plans
- Bed Management and Census Verification
- Answering multi-line phones and responding to requests immediately
- Protecting patients' rights through strong adherence of HIPPA regulations
- Excellence in communication skills, both verbal and written
MINIMUM REQUIREMENTS :
PREFERRED QUALIFICATIONS :
Pre-employment drug screening may be required. Selected applicant will be subject of an FBI Criminal History Record Check, and the applicant has the right to challenge the contents of their Criminal History Record Information, should they choose to do so. This employer participates in E-Verify.
For more information visit www.claratel.org / careers
Claratel Behavioral Health is an equal opportunity employer regarding disability under VEVRRA and ADA
you that only those applicants selected for an interview will be contacted. We appreciate your
understanding and wish you the best of luck with your job search.
Applicants will be subject to an FBI Criminal History Record Check.
Claratel Behavioral Health participates in E-Verify ( Company ID : 226305 ).
Our Mission : Claratel Behavioral Health strives to provide the right service, for the right person, at the right time.
Our Vision : Claratel Behavioral Health envisions a community in which disabilities no longer limit potential.
Our Values :
Other details
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