Demo

Service Advisor

DEL AMO MOTORSPORTS GROUP
SANTA ANA, CA Other
POSTED ON 12/10/2024
AVAILABLE BEFORE 2/8/2025

Job Details

Level:    Experienced
Job Location:    Del Amo Motorsports - Orange County - SANTA ANA, CA
Salary Range:    $20.00 - $21.00

Description

Leading power sports dealership in Orange County, CA is looking for a Service Advisor with experience in the Automobile or Power sports Industry. This dealership has a reputation built on quality work, and we are in search of hiring a like minded individual. Candidates must be honest, self-driven, results-oriented, with a positive outlook, and a clear focus on the highest of customer service standards. This is your chance to join a team who is leading the industry with our fun, friendly work environment and offering fantastic income opportunities to the right candidate.

ESSENTIAL FUNCTIONS:

(The following duties for the position listed shall include but not limited to)

  • Greet every customer that walks in immediately.
  • Provide a high level of customer service in a courteous and professional manner.
  • Proper write up of customer concerns.
    • includes: walk around, vin check for recalls and warranty status, must have accurate
    • information on R.O.., up sell
  • Perform open R.O. follow up.
    • includes special order follow up, dispatch, calling closed out R.O.s, inform customer of progress.
  • Close out all R.O.s as they are turned in.
  • Perform QC check on all closed out R.O. s
    • including: vehicle is clean and work is performed properly
  • Perform follow up calls on previous days R.O.s
  • Perform cold calls on open recall reports: all manufacturers.
  • Continuous training with online training (or other sources) from manufacturers.
  • Maintain a positive work environment with customers and employees.

LESS-ESSENTIAL FUNCTIONS:

  • Communicate with the service manager or upper management any customer or employee related concerns.
  • Dispatch R.O.s as needed.
  • Clean counter and surrounding area.
  • Review service schedule for next available schedule dates for walk in work.
  • Set/estimate appointments for all call in customers wanting to bring unit in
  • Call customers who have appointments for the next day, and confirm if they are dropping unit off.
  • Comeback logs needs to be updated as R.O is written and make an additional copy to be turned into Service Administrator.
  • Text end of day numbers to owners and appropriate management: customer, internal and warranty, and total labor.
  • Abide by all dealership policies pertaining to the department including general housekeeping.
  • Follow company dress code and be well groomed at all times.
  • Any other specific duties deemed necessary for the overall success of the department and the dealership as a whole.


PHYSICAL DEMANDS:

  • Employee will predominantly be walking or standing.
  • Required to be able to talk and hear, and use hands and fingers to handle or feel;
  • Reach with hands and arms;
  • Climb or balance; and stoop, kneel, crouch, or crawl.
  • Frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Qualifications


QUALIFICATIONS

  • High School degree or equivalent.
  • Strong background in the Motorsports industry.
  • Prefer interest or experience in Motorsports industry.
  • Creative problem solving skills with the ability to think strategically and act tactically.
  • Highly organized with ability to multi-task across multiple projects; excellent project management skills and attention to detail.
  • Requires excellent communication skills to deal with customers and employees.
  • Ability to work well under pressure in fast-paced environment with multiple deadlines.
  • Proficiency with Microsoft Office applications, including MSWord, Excel, and PowerPoint or the equivalent, is expected.

Salary : $20 - $21

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Service Advisor?

Sign up to receive alerts about other jobs on the Service Advisor career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$95,951 - $128,520
Income Estimation: 
$136,551 - $185,658
Income Estimation: 
$59,001 - $77,833
Income Estimation: 
$73,754 - $99,306
Income Estimation: 
$35,979 - $45,091
Income Estimation: 
$41,527 - $53,091
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at DEL AMO MOTORSPORTS GROUP

DEL AMO MOTORSPORTS GROUP
Hired Organization Address CHULA VISTA, CA Other
Job Details Job Location : Del Amo Motorsports - San Diego - CHULA VISTA, CA Salary Range : $34,000.00 - $79,999.00 Desc...
DEL AMO MOTORSPORTS GROUP
Hired Organization Address CHULA VISTA, CA Other
Job Details Level : Entry Job Location : Del Amo Motorsports - San Diego - CHULA VISTA, CA Salary Range : $17.00 - $17.0...
DEL AMO MOTORSPORTS GROUP
Hired Organization Address REDONDO BEACH, CA Other
Job Details Level : Experienced Job Location : Del Amo Motorsports - Redondo Beach - REDONDO BEACH, CA Salary Range : Un...
DEL AMO MOTORSPORTS GROUP
Hired Organization Address PARAMOUNT, CA Other
Job Details Job Location : Del Amo Motorsports - Los Angeles - PARAMOUNT, CA Salary Range : Undisclosed Description Are ...

Not the job you're looking for? Here are some other Service Advisor jobs in the SANTA ANA, CA area that may be a better fit.

Service Advisor

AutoNation, Inc., Tustin, CA

Service Advisor

Tustin Toyota, Tustin, CA

AI Assistant is available now!

Feel free to start your new journey!