Worker's Compensation Program Manager

Company and Position Information:

Del Monte Foods (DMFC) is a multi-national food company headquartered in Walnut Creek, CA, with a powerful portfolio of brands, including iconic Del Monte®, Contadina® and College Inn®. Our premium-quality meal ingredients, snacks and beverages can be found in six out of ten U.S. households.

At Del Monte Foods, we believe in supporting one another. In helping our people shape their own careers - in letting them grow outward, upward and across disciplines. We are tending to the greater good, providing accessible, nourishing, great-tasting food for all. We are Del Monte Foods – Growers of Good.

The salary range for this role is:

Responsibilities:

The Worker’s Compensation Program Manager is a seasoned, experienced Worker's Compensation professional who is responsible for providing leadership and oversight of the company’s Worker’s Compensation program. This role will be vital in monitoring claim trends, implementing strategies to reduce claims frequency and severity, and ensuring compliance with state regulations and company policies. In this role, collaboration and communication with plant management and EHS leaders will be essential in implementing safety programs to prevent workplace injuries and will be pivotal in promoting a culture of safety and risk awareness. The incumbent will leverage their previous Worker's Compensation Program experience to act as the primary liaison with third-party administrators, evaluate vendor performance, and develop risk mitigation strategies. This leader will coordinate with our third-party provider, Sedgwick Claims Management Services, to ensure timely and accurate handling of claims.

Responsibilities include managing active cases with the respective business leaders, analyzing data for improvement opportunities, ensuring compliance with all relevant regulations, and preparing regular reports on claims activity. Some of the most critical elements of this role will be providing guidance to employees regarding workers' compensation processes, foster a positive environment for injured employees returning to work, and develop training programs for plant managers on injury prevention. This role requires strong analytical and problem-solving skills, excellent communication abilities, and extensive experience in managing workers' compensation claims.

Strategic:

• Partner with the Director EHS & Sustainability and Treasury & Risk Management Senior Manager to establish a clear annual strategic plan and a tactical action plan to deliver company goals.
• Partner with the Director EHS & Sustainability to establish and develop the workers compensation safety plan that incorporates business growth, modernization of site work processes, and delivers cost improvement.
• Provide program summaries and updates to key business stakeholders.

Program Effectiveness:

• Provide guidance and support to employees regarding workers' compensation claims and processes.
• Work closely with site and corporate departments to address employee concerns and resolve disputes.
• Promote a positive and supportive environment for employees returning to work after an injury.

Claims Management:

• Oversee the administration of workers' compensation claims for the organization (California,

• Washington, Wisconsin, Texas, Illinois, Pennsylvania, and Arkansas).
• Coordinate with Sedgwick Claims Management Services to ensure timely and accurate handling of claims.
• Review and approve claims decisions, ensuring compliance with state regulations and company policies.
• Monitor claim trends and implement strategies to reduce the frequency and severity of claims.

Risk Mitigation:

• Identify and assess potential risks related to workers' compensation claims.
• Develop and implement risk mitigation strategies to reduce the company's exposure to claims.
• Collaborate with plant management and EHS leaders to implement safety programs and initiatives to prevent workplace injuries.

Vendor Management:

• Act as the primary liaison with third-party administrators.
• Ensure vendor compliance with service agreements and performance standards.
• Evaluate vendor performance and recommend improvements or changes as necessary.

Reporting and Analysis:

• Prepare and present regular reports on claims activity, costs, and trends to senior management.
• Analyze claims data to identify areas for improvement and cost-saving opportunities.
• Maintain accurate records and documentation for all claims.

Compliance:

• Ensure compliance with all relevant state and federal regulations related to workers' compensation.
• Stay updated on changes in workers' compensation laws and regulations and adjust company policies and procedures accordingly.
• Conduct audits and reviews to ensure compliance with internal policies and regulatory requirements.

Training and Development:

• Develop and deliver training programs for plant managers and supervisors on workers' compensation and injury prevention.
• Foster a culture of safety and risk awareness within the organization.

Budget Management:

• Manage workers’ compensation-related budgets effectively, allocating resources efficiently to support safety initiatives.

Other duties as assigned.

Del Monte Foods Leadership Behaviors:

As leaders we:

Ground Our Teams

• Connect our teams to a clear strategy.

• Provide the support our teams need for success.

• Hold ourselves and our teams accountable.

Create the Climate

• Solve problems together with our teams.

• Enable smart risk taking.

• Empower our teams to make decisions and take action.

Nurture the Good

• Are intentional about building trust.

• Lead with empathy.

• Grow and develop our teams.

Qualifications:

• Bachelor’s degree in Risk Management, Business Administration or a related field.
• Professional certification in Risk Management (e.g., ARM, CRM) is preferred.
• Minimum of 5 years of experience in managing workers’ compensation claims, preferably in a manufacturing or food and beverage industry.
• In-depth knowledge of workers’ compensation laws and regulations in California, Washington, Wisconsin, Texas, Illinois, Pennsylvania, and Arkansas.
• Strong analytical and problem-solving skills with the ability to interpret and use data to make informed decisions.
• Experience working with third-party claims administrators and vendors.
• Proficiency in using claims management software and Microsoft Office Suite.
• Ability to effectively organize, multitask, and work in a fast-paced, deadline-driven work environment.
• Detail-oriented with the ability to troubleshoot and resolve problems.
• Ability to work independently and manage one’s time.
• Excellent communication and interpersonal skills, with the ability to interact effectively with employees at all levels of the organization

WE OFFER:

• Competitive salary.

• Comprehensive benefits package including Medical, Dental, Vision, and 401(k).

Please be advised that your application is not complete until you fill out, sign, and submit an Application for Employment for a specific position for which Del Monte Foods is actively recruiting. Your application must reflect that you possess the required qualifications for the position.

No sponsorship is available for this position.

No agencies or 3rd party vendors.