What are the responsibilities and job description for the Claims Coordinator position at Del Monte Fresh Produce Company NA, Inc.?
Purpose of Position :
This position will be responsible for maintaining and servicing a financial relationship with North America Trade customers. In this role, you will work closely with Customers, Sales Department and the Claims team to maximize cash collections and maintain accounts receivable within established guidelines.
Accountabilities :
- Review accounts receivable aged trial balance, to ensure proper application of all transactions, and review report with Supervisor, to document status of key collection accounts and consultative interaction.
- Document all calls and contact customers to obtain payment commitments for unpaid invoices, enforcement of credit terms and to provide any documentation required to expedite payment.
- Make recommendations to the Supervisor, on the rescinding of credit terms, more aggressive collection tactics or PACA intervention, based on productivity of customer calls and overall payment performance.
- Make recommendations to the Supervisor, on credit limit increases based on payment performance and frequency of customer credit hold orders.
- Partner with the Sales team to review open invoices that would expediate payment.
- Work with the Claims team to close open deductions timely.
- Maintain a productive and supportive relationship with Del Monte team in field offices.
- Complete special projects as assigned.
- Prepare status report updates based on the Overdue report on a weekly basis.
Minimum Skills Required :
Preferred :
