Daytime Team Member

JOB SCOPE/SUMMARY:

Implementation of tactics to optimize restaurant sales and cash flow while ensuring adherence to quality, cleanliness, and customer service standards.

ESSENTIAL FUNCTIONS:
Responsible for restaurant's performance levels in job positions assigned by upper management. Team members are to maintain their stations in a clean and orderly manner. Team members will receive additional assignments to maintain unit in accordance with Del Taco cleanliness standards. Each position has different duties and responsibilities:

• Preparation

The PREP person is responsible for the preparation of certain food items. In non 24 hour restaurants the prep person must also set up the various work stations and serve early morning customers.

• Walk-up Order Taker

The DINING ROOM ORDER TAKER is responsible for greeting our customers and taking their orders accurately in a friendly manner. This position requires knowledge of the menu items and their ingredients as well as familiarity with the step-by-step procedure for friendly and efficient customer service. In addition, the order taker will be responsible for accurate cash control.

• Push-Walk

The DINING ROOM DELIVERY PERSON is responsible for delivering orders to customer.
To ensure that each order is complete and prepared properly, the delivery person will have to become familiar with all the menu items and their packaging.

• Drive-Thru Ordertaker

The DRIVE-THRU ORDERTAKER is responsible for taking the orders from each drive-thru customer in a friendly and efficient manner. This position requires knowledge of the menu items and their ingredients as well as familiarity with the step-by-step procedure for friendly and efficient customer service. In addition, the drive-thru order taker will need to know how to operate the menu board speaker system.

• Push-Drive

The PUSH-DRIVE DELIVERY PERSON is responsible for the fast efficient flow of the drive-thru window operation. At the drive-thru window, the expediter will be responsible for cash control, customer service, and insuring that customers get the correct orders.

• Dining Room Host/Hostess

The DINING ROOM HOST/HOSTESS is responsible for cleanliness in the dining room and service to our customers.

• Assembly

The ASSEMBLY PERSON is responsible for insuring that each customer receives exactly what was ordered, both promptly and courteously. Orders must be directed to both the dining room and drive-thru areas in an orderly and organized manner. All orders must be verified for correctness and completion. The assembly person must have the awareness to recognize if any particular station is about to fall behind and have the ability to render assistance at that station without hindering his/her remaining responsibilities.

• Drinks

The DRINK PERSON is responsible for filling all drink and dessert orders. In addition, the beverage person must be familiar with customer service procedures.

• Taco Bar

The TACO BAR PERSON is responsible for the preparation of each Mexican food item quickly and according to recipes. The taco bar person is also responsible for maintaining the quality standards of the products he/she prepares.

• Grill

The GRILL PERSON is responsible for the preparation of food items from the American kitchen. The grill person is also responsible for maintaining the quality standards of the products he/she prepares.

JOB SPECIFICATIONS:
MINIMUM 1 YEAR EXPERIENCE

• Minimum 16 years of age or older.
• Ability to be self-reliant. Execute assigned duties and responsibility from upper management staff.
• Able to speak, read, and write effectively in English. Excellent oral communication skills to effectively communicate with management, corporate staff, restaurant employees, and customers.
• Must adhere to Del Taco uniform and grooming policy.

-Able to stand and walk for approximately 95% - 100% of shift.

• Able to lift and carry a maximum of 50 pounds.
• Able to work flexible hours.
• Ability to travel to assigned restaurant location and operate respective work stations. Work requires standing and walking 80-90% of the time.

EDUCATION: High school preferred.

Del Taco is a privately held company that operates, or franchises, 500 Mexican quick service restaurants throughout the United States. Del Taco is the second largest Mexican restaurant chain in the world as measured by system sales. The concept features fresh ingredients, made-to-order food, unique Mexican entries, breakfast and an American menu that includes Double Deli cheeseburgers, shakes, world-famous crinkle cut fries and drive-thrus open 24 hours.