Demo

Receptionist

Del Toro Insurance Agency Inc
Miami, FL Full Time
POSTED ON 4/9/2025
AVAILABLE BEFORE 5/8/2025

Job Description

Job Description

Job description

Job Summary :

We are seeking a professional and customer-focused Receptionist to join our team. In this role, you will be the first point of contact for clients and visitors, ensuring a welcoming and efficient front desk experience. You will also provide essential administrative support to maintain smooth office operations while playing a key role in coordinating collective activities and managing external service providers.

Responsibilities :

  • Greet and assist visitors, clients, and employees with a professional and friendly demeanor.
  • Answer, screen, and direct phone calls to the appropriate departments.
  • Manage the front desk area to ensure it is clean, organized, and presentable.
  • Handle mail distribution, deliveries, and courier services.
  • Maintain office supplies inventory and assist in reordering when necessary.
  • Provide administrative support such as scheduling appointments, filing, and data entry.
  • Address and resolve basic inquiries or redirect complex issues to the appropriate staff.
  • Coordinate activities of collective interest by managing email communications, customer interactions, and phone calls to support the company’s initiatives.
  • Serve as a liaison with external service providers responsible for the upkeep of common building areas, such as air conditioning systems, elevators, and maintenance services.
  • Supervise and maintain discipline in the front desk area, ensuring a professional and efficient environment by controlling access, keeping doors closed, and promoting a quiet workspace.

Qualifications :

  • Fluent in English and Spanish (written and spoken preferred).
  • Prior experience as a receptionist or in a customer service role.
  • Strong organizational and multitasking skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Professional appearance and communication skills.
  • High school diploma or equivalent.
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