What are the responsibilities and job description for the E-Commerce Order Fulfillment position at DeLallo?
Job Details
We are seeking candidates for an E-Commerce Order Fulfillment Associate in our Mt. Pleasant PA location. This person will be part of a dynamic team that handles all corporate sales and consumers’ online orders.
Essential Functions:
- Place orders, receive and unpack warehouse inventory daily.
- Download customer orders from our computer system and the internet channels.
- Read orders and pick correct items according to order
- Pack orders in a time effective manner with attention to detail.
- Determine most economical and efficient shipping method; selects appropriate shipping container; packs items to ensure safe delivery.
- Checks items to be shipped against orders to be certain that quantities, destination, and routing are correct.
- Ship packages through different channels: UPS, USPS, and FedEx
- Build baskets and gift collections to be sold at our retail store and online
- Maintain and prepare routine daily administrative paperwork, reports, and file shipping/receiving records.
- Follows established departmental policies, procedures, and objectives, continuous quality improvement objectives, and safety, environmental standards.
- Performs miscellaneous job-related duties as assigned.
Required Skills:
- Basic computer and internet skills
- Ability to read, sort, check, count, and verify numbers.
- Ability to react to change productively and handle other tasks assigned
- Ability to accomplish multiple tasks within established deadlines
- Basic math skills
- Must be able to communicate in oral and written form
Work Environment & Equipment:
- Thrive in a fast-paced environment.
- Dedicated to excellent attendance.
- Long hours are required during peak holidays and will require mandatory overtime and blackout periods on PTO, Thanksgiving and Christmas are all peak times for us.
- The work environment is located in an open warehouse, which involves exposure to elements, such as temperatures and/or loud noises.
- Required to operate dolly, pallet jack, and/or forklift in loading and unloading supplies and equipment.
Physical Demands:
- This position will require regular and prolonged walking and standing for more than four (4) hours per day.
- Frequent bending, kneeling, reaching and twisting and lifting up to 25-50 lbs. is required.
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Packaging will take place on a 39” high table and require employees to lift supplies and finished product from that height to take to a staging area.
Required Education & Experience:
- 1 year customer service experience
- At least 1 year of experience that is directly related to the duties and responsibilities specified preferred
- Experience with shipping software is a plus
- High school diploma or equivalent
WHY DELALLO
You’ll be working in a collaborative and innovative environment with an abundance of opportunities to learn and develop. Here, you will find a culture that encourages an entrepreneurial mindset that is focused on the future. You will work with an amazing team that helps and supports professional growth as well as works as a team to make sure the job gets done.
COMPENSATION
- Competitive wages
- Bi-weekly pay
- 401k with company match
TIME OFF
- Paid time off (can be cashed out in lieu of time off, if desired)
- Paid holidays off: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas
HEALTH INSURANCE & ANCILLARY BENEFITS (available after 14 days for full time employees)
- Medical, Prescription Drug, Dental and Vision
- Hospital Indemnity
- Term Life Insurance
- Pre-tax spending accounts
- Free flu shots (all employees)
LIFE EVENTS
- Short- term and Long-term disability
- Accident
- Employee Assistance Program (Counseling, Legal, Financial, Work/Life)
CAREER OPPORTUNITIES
- Career Advancement
- Opportunities to transfer to other locations or departments
- Training & Development
- Individualized Leadership Training Opportunities
- Individualized Intern Development
TEAM MEMBER PERKS
- Referral Program
- On-Line Purchase Discount
Founded in 1950, the George DeLallo Company is a family-owned manufacturer and distributor of specialty Italian and Mediterranean foods. As pioneers and leaders of the industry, we have expanded from our beginnings in Jeannette, PA, as a roadside Italian marketplace to multiple locations. Our corporate office and distribution center is in Mount Pleasant, PA, where we lead our national sales teams and operate our fleet to service customers. We operate three olive and antipasto production facilities in Mount Pleasant, Penn, PA, and Oroville, CA. In addition, we own and operate our very own olive orchard in Oroville, CA, as well as an industrial bakery in Bridgeville, PA.
The tenured team at DeLallo is enthusiastic about the continued growth and innovation of our company. Because our owners participate in day-to-day operations, dedicated team members who exhibit a strong work ethic, teamwork and professionalism are recognized and can more rapidly further their careers. As our company continues to grow, so does our need to build a solid team who offers experience, education and specialization to key fields of operation and who can continue to drive innovation. DeLallo provides quality products and programs to create partnerships with customers, to build brand loyalty with consumers and to give employees a sense of pride in the products that they bring to the market—to delight their neighbors with innovative, authentic and wholesome foods.
