Administrative Assistant

Delaney Event Management, one of the premier event management companies in Northern New England, is looking for a qualified professional to join our team as a full-time Administrative Assistant. Established in 1997, we are a full-service, woman-owned, independent meeting planning firm headquartered in Winooski, Vermont. We partner with state and federal agencies, non-profit organizations, educational institutions, and corporations to provide comprehensive event planning and execution services for over 50 conferences and events each year.

ABOUT THE POSITION

Customer Care & Registration Support (70% of total time): On behalf of our clients, provide superior service to registered and prospective event attendees and sponsors via email and phone. This includes making registration modifications in our event registration system (Cvent), processing new registrations, entering check payments received, resending confirmation emails and receipts, and answering general event-related questions.

• Email (50%)
• Phone (15%)
• Data Entry (5%)

Event Assistance (30% of total time): Provide administrative support to a team of 14 event professionals.

• Assembling name badges (10%)
• Cross-checking lists of special attendee subsets (speakers, committee members, etc.) to rooming and/or registrant lists. (5%)
• Staffing a registration desk at in-person events (5%). This may include travel in and out of state or occasional work outside of normal business hours. Ample advance notice will be provided for planning purposes.
• Updating mailing lists (5%)
• Light cleaning of the office (5%)
• Greeting/buzzing delivery personnel into the office building.

THE IDEAL CANDIDATE

The ideal candidate will be:

• Experienced (at least 1 year of general administrative support in an office setting)
• Eager to learn and grow as part of an established team
• A skilled multi-tasker; able to manage competing priorities
• Comfortable with technology, and open to learning new skills and tech tools
• Able to receive feedback and take direction
• Possess strong time management and follow-up skills; able to meet deadlines
• Friendly with colleagues, clients, and customers
• An excellent professional communicator (verbally and in writing; English speaking required)
• A team-player; willing to work outside of your job description
• Able to sit or stand at a computer for work for at least 8-hours per day
• Able to lift/move boxes (up to 50 pounds)

The ideal candidate will have experience with some or all of the following:

• Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) (high proficiency required)
• Project management software (Asana, Trello, etc.)
• Video conferencing solutions (Zoom, Teams, etc.)
• Event registration systems(s) (Cvent)

If you check several but not all boxes on this list and are willing to learn, we encourage you to apply.

BENEFITS/PERKS

• Generous paid time off policy starting with your first day of employment
• Competitive pay: salary is commensurate with experience (starting range: $40,000-$48,000)
• Additional time off for working onsite at an event on the weekends
• Downtown Winooski, Vermont office space; walking distance to public transportation and restaurants. Close to I-89 and Burlington.
• Private, single-stall, gender-neutral restrooms
• Dog-friendly office for friendly dogs
• Team bonding days
• Supportive coworkers
• Annual reviews with pay increases
• Year-end bonuses
• Health, vision, and dental insurance with employer contribution
• 401k with employer matching up to 3%
• Professional development opportunities

This position is in person at our Winooski, Vermont headquarters. An option to work from home on occasion exists once fully onboarded (strong internet connection and phone service required).

OTHER NOTES

Delaney Event Management is an equal opportunity employer. Regardless of your race, religion, age, sexual orientation or identity, marital status, and parental status, if you’re a hard worker, we want to hear from you.

Professional references will be required.

HOW TO APPLY

To express your interest in this role, submit your resume and cover letter to marie@delaneymeetingevent.com.

Job Type: Full-time

Pay: $40,000.00 - $48,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service and/or administrative: 1 year (Required)

Language:

• English (Required)

Ability to Commute:

• Winooski, VT 05404 (Required)

Work Location: In person

Salary : $40,000 - $48,000