What are the responsibilities and job description for the Clinical Program Developer position at Delaware First Health?
Role Overview
This role is responsible for delivering high-quality, cost-effective healthcare outcomes to our members. As a Care Manager, you'll work closely with members, family/caregivers, and care providers to develop and implement personalized care plans.
Key Responsibilities
- Evaluate member needs and barriers to care
- Develop ongoing care plans and collaborate with providers
- Identify problems/barriers to care and provide interventions
- Coordinate care between member, family/caregivers, and care providers
- Provide ongoing follow-up and monitoring of member status
- Provide resource support to members and care managers
- Facilitate care management and collaborate with providers
- Perform telephonic, digital, home and/or other site outreach
- Collects, documents, and maintains member information and care management activities
- Provides education to members and their families/caregivers
- Provides feedback to leadership on opportunities to improve care
- Other duties as assigned
Qualifications
Requires a Degree from an Accredited School of Nursing or a Bachelor's degree in Nursing and 2-4 years of related experience. RN - Registered Nurse - State Licensure and/or Compact State Licensure required.
Work Environment
This role requires a flexible approach to work with remote, hybrid, field or office work schedules.
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