What are the responsibilities and job description for the Golf Pro Shop Attendant position at Delaware Golf Club?
Looking for a fun job with great perks?
Delaware Golf Club is currently seeking to hire Pro Shop Attendants for the 2024 golf season.
Three dramatic valleys, natural tree-lined fairways, ravines, undulating hillsides and water features set the stage for Delaware Golf Club. Originally designed in 1922 by famed designer and golfer Donald J. Ross, the course was later expanded to 18 holes under the direction of Dr. Michael Hurdzan and PGA Professional Tour, Fuzzy Zoeller. Delaware Golf Club is open to the public as central Ohio’s home for premier golf, while still maintaining the elegance and championship feel of a private course. The Golf Course Mechanic will work closely with the Superintendent to maintain the mechanical equipment fleet in the best possible condition.
Our Pro Shop Attendants assist and register customers for play. Staff may also help with tee times, merchandising, receiving and banking of player fees, tournament administration and much more. Good interpersonal skills and customer service are needed to be successful at these positions. The golf staff is the front line of communications and helps to ensure that a golfer has a good experience.
RESPONSIBILITIES
- Assist members and guests in creating a pleasant and satisfying shopping
- experience.
- Assist and follow up with members and guests on special orders and all other retail needs.
- Assist in merchandising and creating new, interesting and visually pleasing displays, by maintaining a pristine shop appearance and organizing and straightening merchandising displays.
- Maintains a professional and service-oriented environment in the pro shop by utilizing excellent interpersonal and customer service skills, organizational skillsand the ability to multi-task in a fast-paced environment.
- Have full knowledge of golf tournaments and events and be able to answer member questions pertaining to the events.
- Book lessons and tee time reservations as needed for the Golf Professional Staff.
- Checks guests in, utilizing the Point of Sale (POS) system, for processing purchases, credit card transactions, answering the telephone, and managing the reservation system in accordance with American Golf standards.
- Follows corporate guidelines for opening and closing duties, including cash handling responsibilities; tallying tee sheet at end of day.
- All other duties as assigned.
QUALIFICATIONS AND SKILLS REQUIRED
- High school diploma or equivalent
- Valid Driver's License and Proof of Auto Insurance
- Basic math skills, the ability to write and communicate clearly required
- Experience handling customer service issues, cash and credit card transactions
- Proficiency in Microsoft Word, Excel, Publisher and Outlook is required. You
- must be able to learn new computer programs that the club utilizes and operate other office equipment such as a fax and copier.
- Ability to learn member names, greeting them by name when they enter the golf shop. Must exhibit willingness and preparation to go above and beyond normal expectations on a daily basis for members and their requests.
- Must be efficient, detail-oriented, self-motivated and able to take direction in order to complete tasks without the need for managerial follow-up.
- Must have a professional and well-groomed appearance and adhere to dress code and uniform policies.
- Must possess an outgoing, friendly and professional personality, be able to communicate clearly and be patient and courteous with members, guests, and co-workers.
- Ability to work weekends and some holidays, lift stock items or objects weighing more than 25 pounds and be on your feet for the majority of your work day.
Please apply through really to inquire about joining our team for the upcoming 2024 golf season.
Delaware Golf Club is a Smoke-Free Employer.
We are proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need.
Job Type: Part-time
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
Experience:
- Retail: 1 year (Preferred)
Ability to Relocate:
- Delaware, OH 43015: Relocate before starting work (Required)
Work Location: In person