What are the responsibilities and job description for the Program Representative - Sussex County position at Delaware Hospice, Inc.?
Delaware Hospice is actively seeking a full-time Program Representative to work in Sussex County.
We invite you explore a Delaware Hospice career as a Program Representative.
The Program Representative is geared towards building awareness of DHI services within a specific community including education to medical professionals. Conducts in-person assessment and/or admission visits to potential patients and families in a prompt, courteous manner. Focuses on identifying patient/family need for services and explains how Delaware Hospice can help them. Follows established policies and procedures to admit patients into the program. Completes visits to referral sources to obtain information/documentation that is needed for completion of the admission. Is responsible for response to customers and referral sources. This is a non-exempt position.
Qualifications: High school graduate. Seasoned customer service professional with active listening and assessment skills. Ability to work in a competitive environment. Excellent command of the English language in both verbal and written communication skills, clinical documentation experience preferred. Ability to manage interactions with a diverse population. Must have demonstrated customer service and collaboration skills; strong organization and administrative skills. Demonstrated ability to engage and disengage conversations as appropriate. Familiarity with general referral process preferred. Working knowledge of community resources. Must have ability to build relationships in a professional setting and demonstrate active listening skills. Must have clean driving record.
Delaware Hospice cares for our staff with the same commitment we have to our patients. This is reflected in the generous benefits we provide and the opportunities for growth and advancement that we make available to our team. Benefits include:
- Comprehensive compensation
- Health, dental, vision, life and disability insurance (starts day 1)
- Pre-tax healthcare and dependent care flexible spending accounts
- Mileage reimbursement
- State of the art EMR system
- 403(B) retirement fund with company contribution after 1 year of service
- Paid time off
- Reimbursement for certification fees, and tuition assistance
- Incentive Compensation bonus
- Employee Assistance Program to you and family members at no cost to you
- Employee recognition and referral programs
- Fun contests to promote a healthy lifestyle
Delaware Hospice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Since 1982, Delaware Hospice has provided the highest quality hospice and healthcare services, and serves as a trusted community partner in end-of-life education and support. Our mission is to support every individual, family, and community with compassionate and expert care for serious illness.
Accredited by the Joint Commission, Delaware Hospice continues to be a licensed, nonprofit, community-based hospice serving Delaware. Now also providing care in Pennsylvania; southern Chester and Delaware counties. We offered healthcare services through our Delaware Hospice, Delaware Palliative, Delaware Transitions, Katybug, Bereavement, and New Hope programs at the Delaware Hospice Center, in private homes, or acute and long term care facilities. For more information about Delaware Hospice’s programs and services, upcoming events, or employment opportunities, call 302-478-5707 or visit our website, www.delawarehospice.org.
Assistant Program Coordinator - Kent/Sussex County
Apis Services Inc -
Magnolia, DE
Physical Therapist (Sussex County)
Easterseals Delaware -
Georgetown, DE
Caregiver for Adults in Sussex County
BAYADA Home Health Care -
Georgetown, DE