What are the responsibilities and job description for the Premium Food and Beverage Internship position at Delaware North at American Family Field?
Compensation: $15.00 - $15.00 / hour
The opportunity
Delaware North Sportservice is looking for a Premium Food and Beverage Intern to join our team at American Family Field. As a FB Intern, you will be responsible for overseeing all aspects of Sportservice Food and Beverage services, including game day and non-game day operations functions at American Family Field.
Internship starts in March of 2025.
Pay
$15.00 – $15.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer
.What we offer
We care about our team members personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Employee assistance program
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
What will you do?
Game Day Responsibilities
- Coordinates game day operations and ensures all Sportservice, GuestPath and GreenPath policies are implemented.
- Train, schedule, supervise, and discipline all Premium staff.
- Complete administrative duties, including but not limited to creating and continuing client relations, communicating requests to back of house management and updating daily sales reports.
- Maintaining cost control efforts for labor and waste management through monthly inventory and daily constraints.
- Inspection of cleanliness and quality of equipment and facilities used.
- Assisting the Food and Beverage managers in any other duties to ensure success of the departments and the company.
- Setting up, executing and breaking down of daily events.
Areas of Rotation:
Suites
- Gain working knowledge of computer systems including MyVenue and Micros
- Office Administration including client relations, confirming pre-orders, and preparing the Host List
- Coordinate staff for set up/execution/clean up of game day responsibilities.
- Ordering and stocking aligning with inventory budgets and waste management
Game Day Catering
- Learn off-site catering functions
- Transportation of hot/cold food equipment in a safe manner
- Set up buffets beverage service
- Coordinate staff temps for set up/execution/clean up of parties
- Stock essential items in storage units
- Cleanliness Health Codes
Non-Game Day Catering
- Gain a working knowledge of the catering banquet order program (Caterease)
- Office Administration including Client relations, tastings with future guests, and contract processing
- Scheduling and set up of non-gameday catering which could include any space within our 4 million square foot facility
Helfaer Field Catering/Concessions
- Learn concession stand private party functions on non-game days
- POS operations and Inventory Control
- Operating stand by oneself
- Assisting in catering party set up/execution
Club/Concessions
- Learn to operate a fast-paced stand and supervise the Club Level
- Ensure guest’s needs are taken care of, and all concerns are resolved
- Communication with staff on daily specials, instructions, and directions
- Nightly ordering and stocking to ensure FIFO and waste management
- Assist in the Liquor Warehouse as needed
- Cleanliness Health Codes
X-Golf
- Learn the essentials of simulator golf location
- Set up execute bar services and learn the basic functions of the simulators
- Communicate with culinary on all food needs and manager with all beverage needs
Restaurant
- Learn the daily functions of the Restaurant that is open 7 days a week
- Train and work with staff on service standards
- Learn Micros both on the front of the house, but also programing through the backside
- Ordering and preparations for the fluctuating guest’s needs
Culinary
- Learn the basics of food preparation under the guidelines of Health Rules Regulations
- Create use production sheets for upcoming events
- Insight into product ordering and specifications
Non-Game Day Responsibilities
- Entering contact information and orders into Caterease/MyVenue/Micros/Simvent/Birchstreet
- Running deposit payments for upcoming events and final payments post-event
- Communicating with Brewers Sales Representatives for upcoming homestand events
- Executing non-game day events in catering locations
- Working in either X-Golf or the Restaurant as a manager on duty
- Monthly inventory of all Premium areas
- Rotation through the kitchen, under the guidance of the culinary
- Setting up for future events
- Helfaer Field
- Weekly cleaning of equipment and facilities to ensure all are in good working condition
- Restocking premium locations
- Any other duties to ensure readiness for all events and activities
More about you
- Interested in a future with Food Service Operations
- Candidate should be detail-oriented, possess strong communication skills, teamwork, and enthusiasm
- Anticipate guests needs and exceed their expectations
- Must be able to prioritize needs and responsibilities effectively
- Ability to resolve problems through identification, analysis, and execution
- Handle stress and time management in a fast-paced environment
- Must be able to work early mornings, evenings, and weekends
- Fully available for June, July August2025
Physical requirements
- Ability to lift and carry up to 50 lbs.
- Constant lifting, twisting, reaching, bending, and repetitive motions.
- Ability to stand for extended periods of time.
Shift details
Day shift
Evening shift
Holidays
Weekends
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Salary : $15
