What are the responsibilities and job description for the Premium Clubs Supervisor position at Delaware North at Bridgestone Arena?
Compensation: $20.00 to $23.00 per hour
The opportunity
Delaware North Sportservice is searching for part-time Premium Clubs Supervisors to join our team at Bridgestone Arena in Nashville, Tennessee. As a Premium Clubs Supervisor you will lead a team of attendants, ensuring our luxury suites are clean, stocked, and ready for game day. You’ll experience the game day excitement, learn and grow your leadership skills, and be part of team committed to creating moments that last.
Pay
$20.00 – $23.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer
.What we offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Employee assistance program
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
What will you do?
- Supervises and coordinates premium club’s staff, including training and providing constructive and corrective feedback as needed
- Creates a positive and memorable guest experience by delivering professional and courteous service and maintaining a clean, organized, stocked, and safe area
- Receives and facilitates any premium guests’ requests and orders
- Analyzes and resolves problems with team members, guests, and the operation with the assistance of the Lead Clubs Supervisor and Premium Clubs Manager.
- Learn and be comfortable with all food and beverage menu items to effectively answer guests’ questions, and creating elevated cocktails that match with the event
- Responsible for performing end of month inventory for all premium clubs
- Other duties assigned by management
More about you
- Minimum of 1 years of supervisory experience in front-of-house restaurant or food service position, in a high volume environment is preferred
- Previous experience with a point-of-sale (POS) system required
- Excellent guest service skills
- Strong time management and organizational skills
- Ability to work accurately, efficiently, and courteously in a high-pressure environment
- Good communication and training skills; ability to teach others as well as delegate tasks
- Basic math skills; ability to accurately account for cash and inventory
Physical requirements
- Ability to lift up to 35 pounds for set-up, service, and clean up of club areas
- Ability to stand and walk for entire length of shift, including walking up and down stairs and lifting as needed
Shift details
Day shift
Evening shift
Event based
Holidays
Weekends
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Salary : $20 - $23