What are the responsibilities and job description for the Food and Beverage Supervisor position at Delaware North at TD Garden?
Compensation: $20.00 - $23.00 / hour
The opportunity
Delaware North Sportservice is seeking a part-time Food and Beverage Supervisor to join our team at TD Garden in Boston, Massachusetts. In this role, you will work under the direction of the department manager to ensure the effective operation of our VIP food and beverage outlet. This prestigious venue, called “The Boardroom” accommodates up to 390 guests across two levels, featuring three bars and multiple food stations.
If you thrive on excitement and want your workday to fly by, apply now to join the game day action.
Pay
$20.00 – $23.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer
.What we offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Employee assistance program
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
What will you do?
- Train and supervise associates and observe job performances
- Ensure all food preparations, presentations, and service meet company standards
- Ensure responsible alcohol service and report any violations
- Answer guest questions and resolve guest complaints
- Ensure all workstations, pantries, and storerooms remain clean and sufficiently stocked
- Uphold uniform standards
- Control inventory
- Maintain cleanliness of food displays and stations
- Ensure allergen awareness and contribute to menu development
- Create signage for all food items
- Facilitate communication between front and back of house
- Develop seasonal offerings for the bar program and displays, including specialty cocktails
- Train and supervise associates and observe job performances
- Ensure that health and safety regulations are adhered to
- Assist with all technical trainings including presentations
- Monitor progress and hold team members accountable to achieve desired outcomes
- Perform daily pre-shifts with team members
- Perform other duties as assigned
More about you
- Minimum of one year experience in a full-service restaurant, catering facility, or club-like environment required
- Demonstrates a strong commitment to excellence in customer service.
- Detail-oriented with strong organizational and leadership skills
- Ability to work accurately, efficiently, and courteously in a high-pressure environment
- Ability to effectively communicate with guests, and retain and communicate menu information and service preferences
- Basic math skills to accurately account for cash and inventory
- Must be available to work a flexible, event based schedule which includes nights weekends and holidays
Physical requirements
- Ability to lift up to 50 pounds for set-up, service, and clean up
- Ability to stand and walk for the entire length of shift, including walking up and down stairs and lifting as the work duties demand
- Variable temperatures – required to move between hot, noisy conditions of kitchen and climate-controlled dining environment
- May be required to work in confined and/or narrow spaces
Shift details
Evening shift
Split shift
Holidays
Monday to Friday
Weekends
Event based
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Salary : $20 - $23
