What are the responsibilities and job description for the Cafe Supervisor position at Delaware North at Titletown?
Compensation: $18.00 - $18.00 / hour
The opportunity
Delaware North Sportservice is hiring a part-time Cafe Supervisor to join our 46 Below Cafe team at Titletown in Green Bay, Wisconsin. As a Cafe Supervisor, you will be responsible for leading team members to provide exceptional guest service.
If you thrive on excitement and want your workday to fly by, apply now to join the game day action.
Pay
$18.00 – $18.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer
.What we offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Employee assistance program
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
What will you do?
- Supervises the activities of all associates assigned to floor; ensures that breaks occur in a timely manner
- Trains new and existing team members, under the direction of management
- Handles disciplinary matters and ensures quality employee performance
- Enforces and adheres to all unit and company alcohol service policies and procedures
- Ensures quality, accuracy, and timely delivery of food and beverage orders
- Assists team members with service and/or billing issues
- Assists the management team with scheduling the team members for the cafe
- Verifies proper set-up, service, and cleaning of assigned area throughout shift
- Visits with guests to ensure satisfaction; promptly communicates any opportunities to management
- Analyzes and resolves all problems with employees, guests, client and the operation, with the assistance of management
- Performs opening and closing procedures
- Verifies all paperwork is complete and turned in at conclusion of shift
- Ensures all workstations, storerooms, bar, host stand, and dining areas remain clean, sanitized, safe and sufficiently stocked; assists with ordering and recommendations when necessary
- Maintains cleanliness and safety standards throughout the cafe; follows and upholds all health codes and sanitation regulations
- Completes daily point-of-sale reports as requested by management
- Adheres to and enforces inventory and labor control measures; performs inventory counts as requested
- Performs other duties as assigned
More about you
- Must be at least 18 years old
- High school diploma or GED required; associate’s degree in food and beverage or related field preferred
- Minimum of 2 years of experience in a front-of-house restaurant or foodservice position required
- Minimum of 1 year of supervisory experience in a restaurant or service environment preferred
- Experience processing card payments using computerized point-of-sale system required; previous experience with MICROS POS preferred
- Ability to obtain a Village of Ashwaubenon alcohol operator’s license within 60 days of hire date
- Possess basic knowledge of bar operations and basic math skills
Physical requirements
- Ability to remain on feet for entire length of shift, constant standing, walking, bending, reaching and repetitive motions
- Ability to maneuver between tables and around corners
- Ability to lift, balance and move large food trays, weighing up to 50 lbs.
- Visual acuity and hearing sufficient to take orders and prepare bills
- Majority of time spent alternating between indoor, climate-controlled environment of café and outside environments, depending on the season
Shift details
Day shift
Evening shift
Weekends
Event based
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Salary : $18
