What are the responsibilities and job description for the Customer Service Representative - Delaware Park Casino position at Delaware Park Casino & Racing?
Job Description
As a Customer Service Representative - Delaware Park Casino, you will play a critical role in ensuring that our guests have an exceptional experience at our casino. This includes providing prompt and friendly service, resolving guest complaints in a professional manner, and promoting our various games and amenities.
Key Responsibilities
- Provide excellent customer service to guests
- Resolve guest complaints in a professional and timely manner
- Promote our various games and amenities to guests
Required Skills and Qualifications
- Prior customer service experience
- Excellent communication and interpersonal skills
- Ability to work well under pressure and in a fast-paced environment
