What are the responsibilities and job description for the Customer Service and Retail Team Lead position at Delek US Holdings?
Job Overview: As an Assistant Store Manager at Delek US Holdings, you will have the opportunity to lead and inspire a team of dedicated sales associates to deliver exceptional customer experiences and drive business results. Your primary focus will be on overseeing daily store activities, maintaining inventory levels, and providing outstanding customer service while promoting a culture of excellence and continuous improvement within the organization. You will also play a key role in developing and implementing strategies to increase sales, improve customer loyalty, and enhance operational efficiency. If you're passionate about leadership, customer service, and operational excellence, we invite you to apply for this exciting opportunity!
Responsibilities:
Responsibilities:
- Leads and motivates a team of sales associates to achieve sales goals, deliver exceptional customer experiences, and maintain a clean and organized store environment.
- Monitors inventory levels, maintains accurate records, and ensures timely ordering to prevent stockouts or overstocking.
- Handles customer complaints and resolves issues promptly and professionally.
- Supports training and development initiatives to ensure team members possess the necessary skills and knowledge to excel in their roles.
- Collaborates with cross-functional teams to drive business growth, share best practices, and address operational challenges.
