What are the responsibilities and job description for the Retail Sales Associate (Sonora, TX - Store #4107) - Customer Service Representative position at Delek US Holdings?
As a Customer Service Representative for Delek US Holdings, you will be responsible for providing exceptional customer experiences in our retail stores. This role involves ensuring inventory is stocked and maintaining the cleanliness of the store while delivering top-notch service to our customers.
**Key Responsibilities:**
- Provide outstanding customer service by responding promptly to customer inquiries and resolving issues in a professional manner.
- Restock shelves and maintain a clean and organized store environment to ensure an excellent shopping experience for our customers.
- Maintain accurate knowledge of products, including prices, features, and benefits, to effectively promote sales and enhance customer satisfaction.
- Foster a positive and inclusive store culture by being approachable, friendly, and respectful towards colleagues and customers alike.
**Required Skills and Qualifications:**
- One or more years of experience working in a retail environment, preferably with a focus on customer service.
- No licensure or certification required.
**Benefits:**
- A competitive hourly rate based on experience.
- Ongoing training and development opportunities to enhance skills and knowledge.
- A supportive and dynamic work environment that promotes teamwork and collaboration.
**Core Competencies:**
- Change Agility: Ability to adapt quickly to changing store conditions and priorities.
- Collaboration: Strong communication and teamwork skills to work effectively with colleagues and management.
- Decision Making: Ability to make informed decisions in a fast-paced retail environment.
- Drive for Results: Motivation to achieve sales goals and exceed customer expectations.
- Team Building: Ability to build strong relationships with colleagues and create a positive team dynamic.
