Manager, Transportation and Network Design

Delivered Culture: Are you tired of dealing with corporate politics, endless bureaucracy, and decision-making that moves at a snail's pace? If you're a free thinker, a challenger of the status quo, and thrive in a fast-paced, dynamic environment, Delivered is the place for you.

About Us: At Delivered, we hate wasting time. We get things done—fast. No office BS, no red tape. We're a startup that values action over words, and we empower our team to make decisions ASAP. If you're the kind of person who thrives in an environment where you can galvanize change, bring new ideas, and see them through quickly, then you’ll fit right in.

We’re looking for people who:

1. Despise corporate politics and love honest, direct communication.

2. Are passionate about cutting through the noise and getting real work done.

3. Thrive in a place where ideas can be challenged—we welcome them!

4. Are self-starters who can take ownership and drive innovation.

5. Believe in breaking things (not literally, but processes and thinking patterns!) to build them better.

If you're ready to join a team that values free thinking, fast decisions, and a no-nonsense approach to getting things done, then Delivered is your home. Join us, and let's change the game together.

Apply now and tell us how you plan to challenge the way we do things!

Job Summary:

Do you have Samurai Spirit, Trailblazer Passion, and Indiana Jones Attitude? If so, come join our team!

We are seeking a Manager, Transportation and Network Design, who can develop and maintain relationships within the carrier network. Our ideal candidate will lead negotiations so strong negotiation skills is a must. This role will be the department leader and responsible for thinking strategically to optimize the carrier network and adapt to changing conditions.

Job Description:

• Carrier Network Development

• Identify and onboard new carrier partners to expand and diversify the carrier network.
• Research and evaluate potential carriers to ensure alignment with Delivered’s service goals and customer needs.
• Relationship Management

• Maintain and strengthen long-term relationships with existing carriers, ensuring high-quality service delivery.
• Serve as the main point of contact for all carrier-related communications, ensuring consistent collaboration.
• Negotiation & Contracting

• Lead negotiations with carriers on rates, service levels, and contractual agreements to ensure competitive pricing and service efficiency.
• Develop and manage multi-year agreements that ensure mutual growth and stability.
• Performance Monitoring & Optimization

• Continuously monitor carrier performance using key metrics (on-time performance, cost-effectiveness, service reliability) and address any issues proactively.
• Implement strategies for improving carrier efficiency, reducing costs, and enhancing overall network performance.
• Strategic Planning & Forecasting

• Develop long-term strategies to optimize the carrier network and adapt to changing market conditions, customer needs, and delivery expectations.
• Collaborate with internal teams (operations, sales, finance) to align carrier strategy with broader company goals.
• Cost Management

• Oversee the financial aspects of carrier relationships, including freight spend, cost-saving initiatives, and budget management.
• Identify opportunities to reduce accessorial fees and overages while ensuring service quality remains high.
• Innovation & Capability Building

• Drive innovation by working with carriers to adopt new technologies, improve service capabilities, and create custom solutions for Delivered’s clients.
• Lead initiatives to enhance delivery speed, network flexibility, and customer satisfaction.
• Compliance & Risk Management

• Ensure all carrier partnerships comply with legal and regulatory requirements, maintaining high standards of safety and service.
• Manage risks associated with carrier operations and logistics, mitigating potential disruptions.
• Cross-functional Collaboration

• Partner with operations, technology, and customer service teams to integrate carrier strategies into the overall logistics process.
• Work closely with product and tech teams to develop and implement carrier-related system enhancements.
• Market Trends & Competitor Analysis

• Stay informed on industry trends, market conditions, and competitor strategies, using insights to strengthen Delivered’s carrier strategy.
• Provide regular updates to executive leadership on carrier market conditions and opportunities for strategic growth.
• Drive innovation by working with carriers to adopt new technologies, improve service capabilities, and create custom solutions for Delivered’s clients.
• Lead initiatives to enhance delivery speed, network flexibility, and customer satisfaction.

Experience/Education Requirements:

• At least 4 years of Last Mile Delivery Experience is required
• Bachelor’s Degree or equivalent work experience is required
• Prior experience leading a team is preferred
• Strong negotiation skills
• Strong organizational skills

We are an equal opportunity employer. We maintain a policy of non-discrimination in providing equal employment to all qualified individuals regardless of race, sex, sexual orientation, gender identity, age, color, religion, national origin, disability, genetic information, protected veteran’s status, or other legally protected classification in accordance with applicable federal, state, and local law.