What are the responsibilities and job description for the DSP Dispatcher - Calling all former Amazon Delivery Drivers!! position at Delivery Management Group?
*Must have Amazon DSP Driver or Dispatch experience*
Ready to leave the road? Take a load off, but utilize all that you learned, by joining our DSP Dispatch team working from home and in our Westlake office! Benefits, PTO and bonus program offered.
About Us
DMGgo is a rapidly expanding startup in our fourth year of operation that provides back-office and operational support to partners in the last mile logistics industry across North America. We remove the time-consuming and tedious tasks from our Owner-Partners to give them back time to make conscious and productive decisions for their businesses.
Who We Are Looking For
- Self starting, high energy, results and data focused driver support representative
- Can adapt to an ever-changing partner base and is able to contribute to a team.
- Solution-minded and can solve problems that may arise by thinking outside of the box.
- Effective written and oral communicator who is driven to create and maintain relationships with team members and partners, and able to thrive in a fast-paced environment.
- A great coordinator with patience and high attention to detail who thrives on innovative solutions and social interaction.
- Customer focused!
When/Where
This is a hybrid position with days worked from home and days in our Westlake, TX office. All members of this team work a set schedule including both day and evening shifts, as well as weekends. This role is guaranteed 40 hours per week.
Your Team
You will be part of the Driver support team and will report to the Dispatch Operations Supervisor.
Responsibilities of the Position
- Manage inbound and outbound communication with last mile delivery drivers
- Creatively problem solve
- Quickly assess driver needs and provide sound solutions
- Document details of all communication and customer interactions
- Monitor driver route progress and performance
- Provide coaching to drivers throughout the day
- Schedule drivers
- Coordinate operations support with drivers to ensure timely route completion
Qualifications
Prior experience as an Amazon DSP driver required.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
Application Question(s):
- What is your desired pay rate?
- What is your preferred start date?
Work Location: Hybrid remote in Roanoke, TX 76262
Salary : $17 - $19