Service Manager

Job Overview: Service Manager

Are you a dynamic leader with a passion for powersports and a talent for delivering unparalleled customer experiences? We’re on the hunt for an exceptional Service Manager to join our team and drive the success of our Powersports Service Department!

In this role, you’ll take the reins of daily operations, ensuring efficient repairs, top-tier maintenance, and a seamless customer experience. If you’re ready to combine your expertise in service management with your love for powersports, we want to hear from you!

What You’ll Be Doing:

• Lead & Inspire: Manage and supervise a dedicated team of mechanics and service writers, providing the support and resources they need to excel.
• Streamline Operations: Oversee scheduling and work order assignments, ensuring all repairs and maintenance tasks are completed promptly and efficiently.
• Deliver Excellence: Monitor service quality and customer satisfaction, resolving any issues with speed and care.
• Stay Organized: Maintain precise records of all service activities, including repair orders, invoices, and warranty claims.
• Collaborate & Communicate: Work closely with other departments to maintain a smooth workflow and share insights.
• Stay Ahead: Keep up with industry trends and powersports technology advancements.
• Foster Growth: Conduct regular performance evaluations and implement training programs to enhance your team’s skills and knowledge.

What You’ll Need:

• Experience: Proven track record in service management or a related role.
• Technical Know-How: Strong mechanical knowledge and expertise in maintenance procedures.
• Customer Focus: Exceptional interpersonal skills and a knack for building long-term client relationships.
• Leadership: The ability to motivate, inspire, and guide a team toward success.
• Organizational Skills: A sharp eye for detail and multitasking.
• Problem-Solving: Quick thinking and a proactive approach to challenges.
• Tech Savvy: Proficiency in computer systems for record-keeping and communication.

Why Join Us?

We’re not just a workplace—we’re a community of powersports enthusiasts committed to excellence. When you join our team, you’ll enjoy:

• Competitive Compensation: We value your expertise and reward you for it.
• Career Growth: Opportunities to advance within a growing organization.
• Dynamic Environment: A fast-paced, exciting workplace where no two days are the same.

If you’re ready to take the lead, drive excellence, and be part of a team that shares your passion for powersports, apply today! Let’s create incredible customer experiences together.

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Work Days:

• Monday to Friday
• Weekends as needed

Ability to Commute:

• Grain Valley, MO 64029 (Required)

Ability to Relocate:

• Grain Valley, MO 64029: Relocate before starting work (Required)

Work Location: In person

Salary : $55,000 - $75,000