What are the responsibilities and job description for the Kitchen Porter-VHMC position at Della Infotech?
Duties : Establish a service-minded culture : Utilizes GREAT to improve patient perception of care and / or customer perception ofservices. Reduces patients' and customers' fear and anxiety. Demonstrates effective relationship building withpatients / customers.Demonstrate Professionalism and Excellence in the things I do : Takes ownership / accountability for role in ServiceExcellence. Accepts role as a leader and serves as a positive role model. Focuses on solutions for problems, not causes.Practice Teamwork : Participates in decision making and process improvement. Effectively communicates verbally and nonverbally. Demonstrates awareness and understanding of HCAHPS and own role in driving HCAHPS scores.Service Recovery : Listens to patient / customer concerns / complaints and addresses issues using service recoverytechniques, including empathy and blameless apology. If unable to resolve, moves the issue to the most appropriateperson.Job StandardsPerforms responsibilities consistent with hospital safety policies.Has demonstrated an awareness and implementation of National Patient Safety Goals as applicable in their area ofpractice.Follow daily and rotational cleaning assignments.Keeps floors clean of debris and cleans throughout the day.Keeps soap and paper towels stocked at the hand sinks.Refills café' ice.Refill soda syrup and water in the café. Records on appropriate list.Removes garbage from the department.Knowledge of proper use of all chemicals related to the job.Communicates any problems or broken equipment to the manager.Other functions may be assigned. Management has the right to add or change duties at any time.Knowledge of proper cleaning and sanitizing procedures.Ability to work and cooperate with members of the hospital staff.Knowledge in proper food storage, preparation and handling.Must be able to exert self-control in hostile situations
Skills : Food Handler Safety Training Card Ability to concentrate on work tasks amidst distractions.Ability to read, write and communicate in the English language.Understands and practices infection control and isolation procedures.Employees in positions involving patient charting and related functions, must possess competency in use of technologyand computers.System StandardsMakes suggestions / recommendations for improved operations to the department, facility.Effectively communicates both orally and in writing.Knows, understands, and adheres to system / hospital / department policies and procedures : Demonstrates and takes responsibility for workplace safety.Demonstrates and takes responsibility for confidentiality / HIPAA.Demonstrates and takes responsibility for cultural / spiritual diversity and inclusion.Demonstrates and takes responsibility for infection control / prevention.Attends mandatory in-services, staff meetings and pertinent seminars.Completes mandatory education requirements.Meets attendance requirements.Follows and complies with government and departmental guidelines, policies and procedures.Effectively communicates both orally and in writing
Education : High school diploma or equivalent preferred.
Schedule Notes : 3 Porters 6A-230P 630A-300P 2P-1030P
Required Skills : FOOD SAFETY,
Additional Skills : Hours Per Day : 8.00
Hours Per Week : 40.00
Languages : English( Speak , Read , Write )
Department : 001 : Valley Hospital Med Ctr
Job Category : VHS-Non-Clinical EVS / Food Services
