What are the responsibilities and job description for the Patient Registration Rep position at Della Infotech?
Duties : Job Summary :
- Under general supervision, follows standard operating procedures and protocols for all bedside patient registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections.
- Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers / customers.
- Advocates on the caller / customer behalf to ensure their needs are met.
- Acts as a welcoming front door for all callers / customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management.
Skills :
Required Skills & Experience :
Preferred Skills & Experience :
